Ratings based on 1,409 Verified Reviews

2.9 out of 5
53% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Great vert clean great staff food is great I recommend the chopped steak
Comment from Hotel Management
Dec 12, 2017 by gabby, Hotel Management
Thank you so much for the outstanding review we truly appreciate the kind words. We are so happy you enjoyed your stay !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at the right price

Posted Dec 3, 2017
This hotel was great for me, since I was attending a meeting at nearby McCormick Place, even though the advertised shuttle to McCormick Place and downtown did not exist! Clean and spacious room with internet and parking included. No breakfast though!
Comment from Hotel Management
Dec 3, 2017 by gabby, Hotel Management
Thank you for the great feedback we apologize about our shuttle not running to McCormick . We hope to see you in the near future . Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Quality, clean room

Posted Nov 13, 2017
The room was very straightforward with just the necessities and no frills. Staff was very helpful. Would definitely stay here again!
Comment from Hotel Management
Nov 13, 2017 by gabby, Hotel Management
Thank you for the great review we are so happy you enjoyed your stay ! From lake shore hotel .
3 out of 5
Recommended
for Everyone
by A verified traveler from central IL

Handy for UCHICAGO functions

Posted Oct 30, 2017
Adequate lodging, a bit past it's prime. Reasonably clean, and quiet.
Comment from Hotel Management
Nov 9, 2017 by gabby , Hotel Management
We are so happy you enjoyed your stay with us, we look forward to seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great for the price w/ some minor issues, no pool

Posted Oct 23, 2017
Pros: Restaurant was convenient. Walking distance to Whole Foods. Free parking and easy access to expressway.
Cons: Consistency among staff- should have been given discount coupons on my first visit.
I have stayed here twice when I've had business in Hyde Park. First time the only issue I had was the fridge was broken and froze anything I put in it. There is clearly no pool. No idea why they still list that. Second time I went to stay I found out that I should have been given a voucher for discounted breakfast during my first stay. So, that sucked as I had eaten at the restaurant for breakfast. The key card machine was broken the second time. So first I was given a non-working key then I had to wait 25 minutes while the staff tried to get me a working one. Eventually the machine started working. That was annoying. On my way out I accidentally locked myself out. The key machine was down again so I had to go to the hotel next door to get a new key. Also, annoying.
Comment from Hotel Management
Nov 1, 2017 by gabby , Hotel Management
Thank you for the kind review we do apologize for our key machine we are working to make sure that is not an issue anymore, however we do apologize.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Chicago lakeshore hotel.

Posted Oct 17, 2017
Nice Basic hotel, close to downtown ( 15-20 min). Shuttle from hotel is very convenient, pick ups are at set times. Metra train to south shore is easy and clean. A subway and Metra train maps make it easier. Freeways are very close to hotel and make getting around fast. Hotel was basic, would have been nice to have a fridge in the room. Hotel dining was good and a fair price but lots of others great places to eat in the area.
Comment from Hotel Management
Nov 1, 2017 by gabby, Hotel Management
Thank you so much , we are so humbled by the nice words, we are so happy you got to see Hyde park and what great dinning it offers.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Close to university of chicago

Posted Oct 16, 2017
It is what it is. Decent room, clean and good repair. Kind of motel-like, but with security door with 4 rooms entering from parking lot (well lit). Cheapest around. No bugs.
Comment from Hotel Management
Nov 1, 2017 by gabby, Hotel Management
Thank you for the nice review we are so happy you enjoyed your stay. We look forward to hopefully see you once again in the near future.
1 out of 5
by A verified traveler

Shady, overpriced, disgusting

Posted Oct 16, 2017
Horrible hotel staff, very dirty rooms. I don't know how they are able to justify their $170 per night price tag
Comment from Hotel Management
Nov 1, 2017 by gabby, Hotel Management
we apologize for the inconvenience however we have wonderful staff, who we get various compliments about daily. We are in Hyde park so "Shady"isnt quiet a well way to describe the complexity in cultures and places to visit.
1 out of 5
by A verified traveler from Seattle

In need of major update

Posted Oct 15, 2017
Hotel is run down and rooms are outdated. Carpets are old and room had a musty smell. I would never stay here again.
Comment from Hotel Management
Nov 9, 2017 by gabby, Hotel Management
On behalf of lake shore hotel we apologize for the inconvenience .
4 out of 5
Recommended
for Everyone
by A verified traveler

Welcoming experience.

Posted Oct 5, 2017
A very nice, attentive and staff friendly experience. A Short 2 minute walk to great food and water views!
Comment from Hotel Management
Oct 12, 2017 by gabby, Hotel Management
Thank you for the great feedback we will make sure our front desk is happy to hear the great feedback .