Nice from far but far from nice.
Posted Apr 24, 2017
The room looked nice and neat. Then I noticed brown crusty material around the base of the night table lamp, then I picked up the phone, it was dirty, there was an thick layer of mineral deposits on the end of the mini kitchen faucet, dirt build up on the corners of the microwave door, yellow stains outside of toilet bowl, the bottom of the shower door was dirty and around the bathroom sink faucets had dried green deposit. Very disappointing for a Marriott.
Comment from Hotel Management
Apr 27, 2017 by HotelMgmt, Hotel Management
We value your feedback. The details, as you've conveyed them, are embarrassing and completely unacceptable as they vary drastically from the experience we have consistently provided in the past. Your comments will be shared. We hope to have the opportunity to impress you in the future. Thank you.