Nice room layout, helpful staff, but...
Posted Aug 20, 2016
Overall this is a great hotel, with friendly staff. The sleeping accommodations fit our needs perfectly and we had an in-room fridge and microwave. The biggest disappointment however, was the pool and pool area. The outdoor pool was freezing and cloudy, the indoor pool was slightly warmer and still cloudy. The hot tub was closed for repair. The other issue was that there were no blankets and pillows for the sleeper sofa. Yes, we could have called the front desk and had some brought up, but it was very late and we were all ready for bed and exhausted. My teenage son opted to just borrow some pillows off the other beds and sleep with a sheet rather than wait for housekeeping. These items should already be in the room imo.
Comment from Hotel Management
Sep 30, 2016 by John , Hotel Management
Thank you so much for staying with us and for the positive comments that you shared. Our pools are a continuous body of water in season and as a result are the same temperature. Perhaps the difference in the outdoor temperature vs the indoor temperature made the outdoor pool seem colder. Sincere apologies for not having the sofa bed made up. We do keep additional linens in a bag in the closet, not that you should ever have to make up the bed but they are there in case you ever need an extra. Thank you for your comments.