Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
76% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Waggoner

Nice, clean Hotel

Posted Dec 7, 2016
Beautiful suite, very comfortable room and helpful, courteous staff.
Comment from Hotel Management
Dec 9, 2016 by John, Hotel Management
Thank you for being our guest!
5 out of 5
by A verified traveler from k, Danville, Calif

Nice, good location. Clean.

Posted Dec 5, 2016
Easy to get to from Ohare airport. Helpful, courteous staff. Clean and stylish.
Comment from Hotel Management
Dec 5, 2016 by John, Hotel Management
Thank you Jason! We want our guests to return not only for our beautiful rooms but also because they felt welcomed by our team. We hope you will stay with us again, the next time your in Chicago.
5 out of 5
by A verified traveler from sask

Beautiful hotel. 5 mins from ohare.

Posted Dec 4, 2016
Beautiful king suite on top floor. Very clean room. Fantastic bed. Friendly staff, easy check in & out. Drove downtown in 20 mins. Drove to ohare car rental return in 5 mins. Giordanos pizza across the way. Can't say enough good things about this hotel. Will stay here again.
Comment from Hotel Management
Dec 5, 2016 by John, Hotel Management
We are so happy to have been a part of what sounds like a great trip to Chicago. We hope you will come see us again soon.
5 out of 5
by A verified traveler from US

Fabulous spa like retreat close to the airport.

Posted Nov 28, 2016
Spacious suites with wonderful linens and beds. Terrific way to end a frazzled day of shopping or traveling and a great place to rest before catching an early morning O'Hare flight via the free shuttle.
Comment from Hotel Management
Nov 28, 2016 by John, Hotel Management
We think we have a great location for shopping any time or year. We hope you'll try staying with us again on a weekend that isn't quite as busy at the stores.
3 out of 5
by A verified traveler from Woodland, United States of America

On hotel

Posted Nov 27, 2016
Pros: Room was nice, but on the expensive end for what it was.
Cons: Make wi fi access free.
Location: O'hare was close.
No free wi to access was the biggest disappointment.
Comment from Hotel Management
Nov 28, 2016 by John, Hotel Management
Thank you for staying with us and for your feedback.
4 out of 5
by A verified traveler from US

Great hotel near O'hare airport.

Posted Nov 24, 2016
Great hotel. The free Shuttle was slow ro pick us up but was very timely taking us back to the airport. Great proximity to the airport and nice vibe in the lobby/bar area. World famous Giodonos pizza is right across the street!
Comment from Hotel Management
Nov 28, 2016 by John, Hotel Management
Elver, Thank you for the feedback regarding our shuttle. We understand how import it is for our shuttle to be prompt, thank you for bringing your concern to our attention. We are glad that the return trip to the airport was more timely. We hope to see you again, the next time you have a craving for some deep dish.
5 out of 5
by A verified traveler from US

Posted Nov 19, 2016
This is the second time in back to back weekend my family and I stayed here and we enjoyed our stay. Affordable and easy to get to via public transportation.
Comment from Hotel Management
Nov 21, 2016 by John, Hotel Management
Thanks Lezlie! We love having repeat guests. We hope you will consider staying with us again next time you go on a trip.
5 out of 5
by A verified traveler from US

Waypoint of Sojourn

Posted Nov 13, 2016
Our stay for one night was wonderful. Our journey started and ended with a six hour drive as this hotel was our waypoint overseas. We arranged long term parking on the facility and upon our return was admirably remembered by the staff. Transportation to and from ORD was of the highest level of service exceeding expectations. Great experience with Marriott.
Comment from Hotel Management
Nov 17, 2016 by John, Hotel Management
Brian, We are so glad you enjoyed your recent stay with us. We hope if you return to Chicago you will once again choose to stay with us. Thank you!
3 out of 5
by A verified traveler from US

Posted Nov 7, 2016
Hotel staff not very knowledgeable about surrounding dining option. Room nicely renovated. Having a suite to help separate from kids kind of pointless when the separating door is glass.
Comment from Hotel Management
Nov 8, 2016 by John, Hotel Management
D, I'm really sorry to hear your feedback. We will spend some additional time training our team on the surrounding area so they feel more comfortable making recommendations to all of our guests.
2 out of 5
by A verified traveler from Chicago

Nice looking but..

Posted Nov 7, 2016
The room itself was beautiful. Most times the pictures do not match, but this one did. The problem came when we were taking a nap and we had bugs crawling on us. We immediately called down, housekeeping immediately put in a different room. We did not one call from management, nor were we offered any sort of compensation.
Comment from Hotel Management
Nov 10, 2016 by Ed Brunt, Hotel Management
Thank you for sharing your recent experience at the Marriott Suites O’Hare with us and our fellow Expedia Travelers. Please accept my sincere apologies for the way in which this unfortunate situation was handled. I know we are currently in that season in which box elder and lady bugs tend to find their way into the hotel. I was glad to read that we were able to quickly find you other accommodations that were satisfactory for the remainder of you stay. I will personally share your comments with our management team to reinforce the importance of following up with our guests to insure their satisfaction. It’s the little details that can make all the difference. Thank you again for your feedback and we hope to see you again in the future, Warm Regards Ed Brunt General Manager