Comfortable Hotel, Friendly Staff
Posted Nov 25, 2016
CitySuites Hotel is clean and comfortable in a homey way, just right for regular people. (Snooty, over-particular folks should stay elsewhere.) The continental breakfast was good and satisfying.
The staff was outstanding. They asked about the reason for our stay, and we told them it was our 44th wedding anniversary. (Which it was.) They upgraded our room and delivered complimentary champagne in honor of the occasion. That was a wonderful gesture.
Getting downtown from the hotel on the El is so easy, comfortable, and inexpensive, that we plan to make CitySuites our regular Chicago hotel.