Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Comfort Inn & Suites near Tinley Park Amphitheater

2.5 out of 5
Comfort Inn & Suites near Tinley Park Amphitheater
18400 Spring Creek Dr, Tinley Park, IL

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 949 reviews" "
Rating 8 - Good. 324 out of 949 reviews" "
Rating 6 - Okay. 140 out of 949 reviews" "
Rating 4 - Poor. 72 out of 949 reviews" "
Rating 2 - Terrible. 75 out of 949 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great breakfast. Will be back !
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, no bedbugs, seemed pretty safe with regular patrols
Stayed 4 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. All the employees are wonderful. I enjoyed my stay and will be back.
Stayed 1 night in Mar 2024

8/10 Good

Cindy

Business traveler, Traveled with family
Liked: Amenities
It was EXTREMELY DIFFICULT because we had my parents with us who are in their 80’s and my mom Just had knee replacement. The elevator broke and we had to walk her and her luggage and her walker down 3 flights of stairs. We would like too have a response to this complaint please. Positively Cindy Smith
Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

greg

Stayed 1 night in Mar 2024

10/10 Excellent

Jailene

Stayed 1 night in Dec 2023

2/10 Terrible

Shirley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Guillermina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clearly the least expensive option of 8 surrounding hotels. It has good size clean rooms.Open pool, exercise room with complimentary breakfast. Two dine in restaurants within a half a block. Plenty of fast food restaurants within a block. A gas station convenience store 24 hours with alcohol. The staff is great.
Stayed 3 nights in Jan 2024

6/10 Okay

Gregory D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We didn't like to be accused of something we did not do. We stayed there before and had no problems with staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Well plowed and ready for the frozen weather.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeffery

Liked: Cleanliness
Disliked: Staff & service, amenities
The area is fine. I had terrible service. Front desk ask me to take a picture of the under sink issue, which I refuse. Since u guys did not have the decency to come and fix my sink issue which I explained to the front desk. I will never stay at a comfort Inn hotel again. Also had a microwave I had to deal with until I figured out what a the French words meant. Come on guys, we live in America, How about plain English Language. I didn’t want anyone coming to my room due to online meetings I was conducting to just take some pictures. I am a senior and was totally blown away when I was asked to take picture. This is the worst hotel service I have ever encountered in my over 40 years of traveling.
Stayed 1 night in Dec 2023

8/10 Good

Raquel

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off the highway
Stayed 1 night in Dec 2023

2/10 Terrible

Sasha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEDBUGS AND WHEN I WENT TO REPORT IT THEY KICKED THEY WERE UPSET
Stayed 2 nights in Nov 2023

6/10 Okay

Chantal

Liked: Cleanliness
Disliked: Staff & service, amenities
The guy at the desk wanted me to sign a bunch of papers. When I asked him the rate of my room, he said he does not know it, please sign your name everywhere it does not matter. I found out that when I stayed 3 nights they only make the room every other night. It dates from the Covid infections! But I paid for three days, unless of course it was buried in the papers I signed when I arrived. I could have made my bed, I could have dried my towels I should have brought my shampoo, brought my teas. I had only known! I would have chosen another hotel.
Stayed 3 nights in Nov 2023

4/10 Poor

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect minus I have not gotten my refund for the security deposit. My Stay was on November 5 today is the 24th. So I’m not happy.
Stayed 1 night in Nov 2023

8/10 Good

monice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Nov 2023

10/10 Excellent

Christina, Irmo

Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Would Stay Again
Friendly Staff, Easy Check-In, Clean Spacious Room, Nice Breakfast. Would Stay Again..
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very clean updated Comfort Inn. Spacious rooms. Excellent breakfast options. Pool.
Stayed 1 night in Oct 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mary Anne

Business traveler
Stayed 4 nights in Oct 2023

2/10 Terrible

Maria

Liked: Cleanliness, room comfort
I booked a double room king. They don’t have a double room king. I either had to get a king or 2 queen beds. I feel like I was had.
Stayed 3 nights in Oct 2023

10/10 Excellent

Vicki

Liked: Staff & service, amenities
Carpet old with stains
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was great.
Stayed 1 night in Oct 2023

2/10 Terrible

Kira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible HORRIBLE experience
First off I based my decision to stay here from their photos. Dont make that mistake like I did. Lobby is nice but everything else looks rough. Check in went alright but the staff who checked me in needs a lesson on customer service. Our room had so much previous damage done to it and looked NOTHING like the rooms pictured. The beds were so uncomfortable and stiff. Pillows were tiny. I very much so considered getting my money back and going to a different hotel. The pool was poorly maintained. One of the latters to get in was broke and had caution tape around it. The other was only secure on the top part but not the bottom and wiggled when you used it. No towels. And theres areas on the bottom of the pool that also wiggled when you walked on it. I asked front desk for a few more shampoos and body washes which took him about 20 mins to bring to our room for some reason. Lastly breafast was decent depending on what you got. Honestly would have been better if we just went out to go get breakfast somewhere. I will never ever stay here ever again!
Stayed 1 night in Oct 2023

6/10 Okay

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn is best priced in the cluster of about 9 hotels. It is clean. Has a very attentive staff. Commentary breakfast with many options. It has a pool and fitness room. There are several restaurants out the door of the hotel. While there are newer hotels close by, the lower price and amenities makes it a great choice.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

William

Business traveler
Liked: Cleanliness
Disliked: Staff & service
When first checking in the Employee decides to take a couple phone calls before checking me in, he smelled very badly of BO. To the point I had to stand back to talk with him. My room floor carpets were dirty. My toilet barely flushed. The shower kept back up. And the water pressure was horrible. Won’t stay here again.

10/10 Excellent

SHANNA

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean comfortable rooms. Lots of breakfast choices.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Such a nice place with great staff and services
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Fine for an overnight stay
This was the second time I stayed at this hotel in the last 3 months. I like that it's close to the amphitheater and easy to get to from the interstate. The biggest disappointment about this hotel is with the bathrooms. I had a suite during my first stay with the sink outside the bathroom. That was nice but the towels were stored on a shelf under the sink and there were no towel bars to hang them up after using. The room I had most recently had the sink inside the bathroom but again the towels were on a shelf under the sink and only 1 towel bar. Also, in both rooms that I stayed in there had been a hook on the back of the bathroom door, but it had been torn off. Also, on this most recent trip one of the towels was stained and another one had hair on it. On a positive note, the beds were comfortable and appeared clean, the hot water was plentiful, and the air conditioning worked well. The hotel rooms are in need of some paint and updating. It is fine for an overnight stay, but I wouldn't stay there more than one night.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel really needs an upgrade had a suite I was to afraid to sit on the couch it was so old and dirty the baseboards were peeling around the walls terrible had I had any choice for my one night stay I would have gone somewhere else. Checked into the Embassy suite in Lombard the next day
Stayed 1 night in Aug 2023

4/10 Poor

JENNIFER

Traveled with group
Disliked: Property conditions & facilities
Staying somewhere else next time
The place was close to the concert venue which was great. The hotel itself is older and run down. Baseboard falling off the wall, shower curtain rod falling down so the curtain doesn't shut for the shower, couldn't get the room to cool down much, and tje pillows were sofa pullow sized. The breakfast was terrible and we went elsewhere to eat. On the positive the bed was comfortable and the water was nice and hot for my shower. Also housekeeping is doing a great job of cleaning a terd.
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints whatsoever!
The front desk staff were so friendly!! When we checked in, and went to a concert, came back, we asked the front desk gentleman if we could please get in the pool for just a little while. He said sure!! That was above and beyond. The breakfast in the morning was very yummy. The lady who was restocking the food and cleaning the tables was also super nice!! No complaints whatsoever!!
Stayed 1 night in Aug 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Z
Stayed 1 night in Aug 2023

8/10 Good

Mari

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room seemed to have a high humidity level.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the breakfast bar had real eggs and biscuits and gravy
Stayed 1 night in Aug 2023

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, the hotel was clean and the staff was responsive. The breakfast in the morning is nice.
Stayed 1 night in Aug 2023

4/10 Poor

DANI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman who was there when we got there was super! Then it was silence. No one. I felt like no one was there and if something was seriously wrong, nobody to help. Super disappointed and probably won’t be back.
Stayed 1 night in Aug 2023

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants! Overall clean and well taken care of.
Stayed 5 nights in Jul 2023