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Congress Plaza Hotel

Photo gallery for Congress Plaza Hotel

Exterior detail
2 restaurants, breakfast served
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view

Overview of Congress Plaza Hotel

Congress Plaza Hotel

3.5 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
520 South Michigan Avenue, Chicago, IL, 60605

Explore the area

  • Popular LocationMillennium Park8 min walk
  • Popular LocationGrant Park18 min walk
  • Popular LocationSoldier Field2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

Room options

About this area


Congress Plaza Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Mergenthaler Lofts. Columbia College Chicago and Spertus Institute of Jewish Studies are two other places to visit that come recommended. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

What's nearby

  • Columbia College Chicago - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Millennium Park - 8 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 2 min drive

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive


  • Buddy Guy's Legends - 5 min walk
  • Gazebo Restaurant at Grant Park - 1 min walk
  • Thai Spoon - 3 min walk
  • Wingstop - 4 min walk
  • Epic Burger - 4 min walk

About this property

Congress Plaza Hotel

3.5-star hotel near Millennium Park
Located close to Auditorium Building and Theatre and Columbia College Chicago, Congress Plaza Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and ATM/banking services
  • Smoke-free premises, luggage storage, and an elevator
  • Guest reviews say good things about the breakfast, helpful staff, and proximity to public transit
Room features
All 870 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers


English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 58 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM–11:00 AM for a fee: USD 16–23 for adults and USD 12–18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator


  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding


  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels


  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides


  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Similar properties



Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in available
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16–23 for adults, and USD 12–18 for children
  • Uncovered self parking fee: USD 58.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License,60605

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Jul 6, 2023 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Congress Plaza Hotel?

Self parking is available for USD 58.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in is from 3:00 PM - 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Check-out is at noon. Late check-out is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps from Columbia College Chicago, Museum of Contemporary Photography, and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.




Rating 10 - Excellent. 1469 out of 4234 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 1191 out of 4234 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 709 out of 4234 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 479 out of 4234 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 386 out of 4234 reviews" "
" "2 - Terrible 9%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. They checked us in 3 hours early. Hotel is old and a little dated but the ambiance far out weighs the cons. You can tell this hotel was a stunner back in the day. Very convenient and a great price.
Stayed 1 night in Jun 2023

10/10 Excellent


Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I loved that it was right downtown and everything was walking distance. We were located near 'the bean'/ Rooms were small, but nice. Rooms stayed nice & cool and if you needed anything from housekeeping, there came right up! We were also allowed to check in at 12:30pm. Overall, a great experience!
Stayed 2 nights in Jun 2023

4/10 Poor


Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed here to avoid a 3-day commute on the local Chicago transit. What a mistake. Nasty, post-COVID staff who want everything from my passport to prove I am who I am (who else would stay here at these prices?) and then a credit card EVEN THOUGH THEY CHARGED ME FOR A NIGHT AHEAD OF TIME when the site said they would not. Rude, awful, nasty people. I can get that at a Motel 6 and not spend $400 a night. The Lake View suite does look over the Lake but I asked for a low floor and was placed nearly at the top floor, right next to the elevator. For those not familiar with Chicago, this hotel is also right on Michigan Ave, so you will hear ambulance sirens, shouting from the sidewalk (yep, sound travels straight up the building) and any kind of police activity that is happening outside. Proceed with caution.
Stayed 2 nights in Jun 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2023

6/10 Okay


Traveled with family
Location and view were great! Hotel was bit outdated and we had to stand in line to check in for over an hour.
Stayed 1 night in Jun 2023

10/10 Excellent


Traveled with family
Liked: Staff & service
I enjoyed Steve who helped us with multiple things when we arrived. He was very kind and helpful. He is a keeper!!
Stayed 1 night in Jun 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My Expedia reservation did not make it into the hotel’s system and they were sold out. Yet with a line of fixity or more people the manager took my case aside and found my reservation and gave us the room we had wanted.
Stayed 2 nights in Jun 2023

8/10 Good


Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The place is pretty rundown given its location and pricing, but it was fine for a night.
Stayed 1 night in Jun 2023

10/10 Excellent


Liked: Staff & service
Stayed one night to attend concert at Solider Field which was walkable. My daughter and I felt very safe. Check in was long but not the fault of staff lots of Swifties lots all trying to check in at the same time .But everyone was in good spirits and patient (staff directing guests as well as guests) which made the experience pleasant.
Stayed 1 night in Jun 2023

2/10 Terrible


Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We missed the first part of the Taylor Swift concert (where we spent hundreds of dollars on) because we had to stand in line to check in for almost 3 hours! Staff was not helpful. When I went to park at the garage I was told my an employee used profanity towards me for asking him a question!!!!! Will never stay again.
Stayed 1 night in Jun 2023

General hotel information

Highly Rated Amenities
Nice Bathroom & Property Cleanliness
Star Rating
Nearest Airport
Chicago, IL (ORD-O'Hare Intl.)
520 South Michigan Avenue, Chicago, IL