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Overview of Congress Plaza Hotel

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Congress Plaza Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGrant Park1 min walk
    Popular LocationMillennium Park10 min walk
    Popular LocationWillis Tower17 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Chicago

Located in Chicago's The Loop neighborhood, Congress Plaza Hotel is in the city center and near a metro station. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.
Popular Location

What's nearby

  • Columbia College Chicago - 1 min walk
  • Grant Park - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Millennium Park - 10 min walk
  • Willis Tower - 17 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • Tavern Tap — 1 min walk
  • Tavern Tap — 1 min walk
  • Mercat a la Planxa — 3 min walk
  • Kitty O'Shea's — 4 min walk
  • Corner Bakery — 4 min walk

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in The Loop, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and a business center. All 870 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, refrigerators, and room service.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 46.00 per night; includes in/out privileges)
  • Valet parking on site (USD 52.00 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
  • Self parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 1248 out of 4675 reviews
5 - Excellent 27%
Rating 4 - Good. 1776 out of 4675 reviews
4 - Good 38%
Rating 3 - Okay. 921 out of 4675 reviews
3 - Okay 20%
Rating 2 - Poor. 451 out of 4675 reviews
2 - Poor 10%
Rating 1 - Terrible. 279 out of 4675 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful or kind. Lots of security did not feel good.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great spot and very nice
Stayed 1 night in May 2021

1/5 Terrible

Business traveler
Disliked: Amenities, property conditions & facilities
Wasn’t able to shower because of the water color was yellow terrible experience
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Congress Plaza Hotel was wonderful, we had a gorgeous view over scenic Chicago in our room. I was greatly impressed with the vast amount of amenities left for us as well. This is probably one of the best hotels I have stayed in in downtown Chicago.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 2 nights in Apr 2021