Congress Plaza Hotel

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Congress Plaza Hotel

Congress Plaza Hotel

3.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
520 South Michigan Avenue, Chicago, IL, 60605

Explore the area

  • Popular LocationGrant Park1 min walk
  • Popular LocationMillennium Park10 min walk
  • Popular LocationWillis Tower17 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Chicago

Congress Plaza Hotel is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Navy Pier and Field Museum of Natural History are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

What's nearby

  • Columbia College Chicago - 1 min walk
  • Grant Park - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Millennium Park - 10 min walk
  • Willis Tower - 17 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • Cafecito - 3 min walk
  • Mercat a la Planxa - 3 min walk
  • Panera Bread - 4 min walk
  • 720 South Bar & Grill - 4 min walk
  • Kitty O'Shea's - 4 min walk

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in Downtown Chicago, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. All 870 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, refrigerators, and room service.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 46.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business center
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 49.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
  • Uncovered self parking fee: USD 46.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 1179 out of 3854 reviews
5 - Excellent 31%
Rating 4 - Good. 1245 out of 3854 reviews
4 - Good 32%
Rating 3 - Okay. 725 out of 3854 reviews
3 - Okay 19%
Rating 2 - Poor. 387 out of 3854 reviews
2 - Poor 10%
Rating 1 - Terrible. 318 out of 3854 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物が歴史があって重厚感があります。部屋も清潔にしてあって広かったです。
Stayed 2 nights in May 2022

3/5 Okay

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The lobby was beautiful, clean and inviting. Staff were friendly and professional. The room was somewhat clean but there were paint stains on the carpet, peeling paint on the wall and the remote control had food on it. The air wasn’t working well so my room was sometimes too hot which was problematic on 90 degree days. The decor in the room was sparse but my view was great.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 3 nights in May 2022

2/5 Poor

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is beutiful but the some of the staff were not friendly. There waa no ice on the 4th or 5th floor inn the ice machines. The cleaning staff wouldn't tell me where I could empty my trash unless i called down to se keeping. The binder in the room siad they would give a discount on parking but the front desk says they don't do that. We went to the restuarant/bar an hour before closing time. The servers where nice and the food was good.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful. The hotel itself is very old but in pretty good condition. It has a funky glamour. The room was okay. The hairdryer didn’t work. It was clean though and the beds were comfortable. It was quiet. The location was excellent for our purposes. We would definitely stay here again.
Stayed 1 night in May 2022