Ratings based on 13 Verified Reviews
4.2 Room cleanliness
3.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Very spacious, close to everythingPosted Mar 14, 2017
The room was so comfortable, we almost didn't want to go out! We were in walking distance of everything we wanted to see. No complaints whatsoever. Had views of the river and lake Michigan.
for Getaway With Friendsby Mike Orourke
Great!Posted Mar 17, 2014 on Orbitz
It was a great stay ! I loved the view from my room but the room could have actually been what I order. Disappointed about that...
by Joe from Los Angeles
Worse than "terrible" - HORRIBLE!Posted Nov 24, 2013
Pros: The location would have been great.
Cons: customer service - nobody even bothered to call me it was all done email with my phone. they were only interested in going home for the day
Location: could not ask for a better location - Michigan Ave and the Chicago River.
I arrived to be told that my reservation had been cancelled per my request through expedia. Not true. Make a long story short, they were more interested in trying to prove me wrong and collect the $125 fee (one night's stay) because of my cancellation after the 72 hour period prior to the reservation. Zero customer service skills, zero in even trying to ACT sincerely sorry & zero for leaving me literally out in the cold and rain lugging my baggage down MI Avenue in Chicago in search of another place to stay. Stay away. This company has a lot learn about customer service.
for Familiesby Nursejacq from Walled Lake, MI, USA
Renting an apt is the best bang for your buck!Posted Jun 3, 2013
Pros: View was spectacular! All the comforts of home in a busy fast-paced city. This made it easy to unpack and relax in between long walks and adventures.
Cons: Bed was a little too firm and the walls were thin. The noise from the fire trucks was loud and made it hard to sleep.
Location: Could walk everywhere including the magnificent mile. Could see Wacker channel and the navy pier from the room. Use bus for aquarium and museums&zoo
Fantastic way to stay in Chicago for a competitive rate and comforts of home. The view was amazing we had apartment 711, which was a corner view of E. Wacker river view and the pier and we got a perfect view of the fireworks in our apartment! Renting an apartment is definitely a good idea for a family as well as a couple to stay comfortably. We rented a one bedroom and it had a king sized bed with polyester down alternative blanket and soft linens. There was an air mattress for my 7 yr old daughter and she felt like she was camping in the big city. The kitchen was full size equipped with a coffee maker (not a keurig), dishes, silverware-even pots and pans. We brought some food with us and bought the rest at grocery store called Bockwinkel's which was perfect for the snacks and brkfst, lunch, and dinner options. *Note* Bring your towels because on weekends especially holiday weekends the housekeeping office is closed. Bring your toiletries as this is an apartment not a hotel. Bring creamer and sugar if needed for coffee. Oh and bring your camera and good walking shoes because you can walk everywhere just as the website says.
for Everyoneby A verified traveler
Chicago family trip.Posted May 23, 2013
Pros: Nice furnishings, spot on location.
Location: Right downtown, one block off Michigan ave and three blocks frome Navi Pier.
Outstanding price and location. Loved this place and could not have been more pleased with this apartment.
for Everyoneby Kurt from Ann Arbor
Convenient and pleasant.Posted May 22, 2013
easy check-in/check-out, extremely convenient location, clean room with great views!
for Familiesby the travel planner daught
Excelent!Posted May 14, 2013 on Orbitz
It has a great location and apartment is very comfortable. I stayed with my parents for 5 days in a one bedroom apartment and we all enjoyed our time there. I only think that the administrative office should provide more attention to their guesthouse. We never saw them and no one could answer our questions.
by Pepe from Houston, TX, USA
I do not recommend this hotelPosted Apr 21, 2013
Pros: The only thing that I consider adequate is the location otherwise nothing else. It is basically an apartment complex that also functions like a hotel.
Cons: The customer service is bad and took a lot of time to have an answer about a charge in my credit card that at the end they did not solve as expected.
Location: The location is adequate, otherwise nothing else.
The customer service is bad. I do not recommend this hotel to anybody. The location is OK but next time I will pay a little bit more for another place.
for Business Travelersby Roxstar from Detroit, MI
It doesn't get any better than this!Posted Apr 18, 2013
Pros: The spacious apartment itself
Cons: No least favorite
Location: Walking distance from everything
Absolutely beautiful! Clean, Spectacular view from every angle, fully equipped kitchen, great gift basket, in the heart of downtown literally walking distance from restaurants and shopping, comfortable bed, felt like home. Highly recommended stay. Unbelievable price for the spacious apartment. Kudos to Columbus Plaza Apartment :-)
for Business Travelersby Jorge from Colombia
Excelent viewPosted Mar 31, 2013
Pros: Excelent place at Chicago
Location: Beatiful apartment
Good conditions. Beatiful apartment. Excelent view