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Reviews of Country Inn & Suites by Radisson, Schaumburg, IL

3 out of 5
Country Inn & Suites by Radisson, Schaumburg, IL
1401 North Roselle Road, Schaumburg, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews" "
Rating 8 - Good. 246 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karen, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, smaller than i thought. My kids loved the pool , the water was a perfect temp , went to the hot tub 1 time it was good, except there's always kids in it. Breakfast was good and standard. Eggs, sausage , waffle station,cereal etc. Would love more variety of fruits other than apples and bananas. Even if we had to pay for it. Front desk staff is very helpful. My door latch was coming off and it was fixed the next morning, but i still only barely slept because it was only me with 3 kids. Our room was cleaned everyday, which i appreciate with a 4 and 7 year old. They have a happy hour and you get a coupon for 2 alcoholic drinks , did that on the last evening there. Kids got free soda along with their snacks. It was great. 1 complaint is the Gym. It had 1 elliptical, 1 treadmill and 1 bench without weights. Went to exercise, there was no towels, or equipment wipes to clean up. Went to get water the light was on, it was empty. Sespite this, the hotel was worth the price. Hotel is is about 10 mins from the largetest mall in illinois, And lots of other restaurants nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the activities we had planned for the weekend.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this property. Hotel was great, hot tub and pool was great. Staff checking in was awesome. Would gladly stay here again any time!
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
towel availability
Stayed 2 nights in Mar 2024

8/10 Good

wenkai

Stayed 2 nights in Mar 2024

10/10 Excellent

Anton

Stayed 1 night in Feb 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Masayuki

Stayed 2 nights in Feb 2024

10/10 Excellent

Masayuki

Stayed 3 nights in Feb 2024

4/10 Poor

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The heating/Air unit in our room was very loud and the traffic on the street in front was very loud which made it difficult to sleep.. also the hallway on our floor smelled very strong of marijuana throughout our stay
Stayed 2 nights in Feb 2024

8/10 Good

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for what we were here for. Bed was comfortable, room very clean.
Stayed 1 night in Feb 2024

8/10 Good

Marco

Aside from screaming children, it was a pleasant get away! If you don’t count the smell of weed throughout the building at all hours of the day!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely awesome. Very clean and updated rooms, great location, good free breakfast and not to mention adult only swim!
Stayed 1 night in Feb 2024

6/10 Okay

Janaia

Traveled with family and small children
Ok
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa at the front desk checked us in and was very nice. The hotel was in good shape. The pool & hot tub were were very clean and comfortable temperatures. The later hours for the pool area were very nice as well as the last hour reserved for adults. Nice touch! The bed was very comfortable. The bath looked to have been renovated. The towels are worn but usable. I understand if they are big and fluffy they would probably disappear. The breakfast was average. All in all, I would stay again if we need while in town. For a hotel in this price range, well worth staying at. A good value, great staff, and very safe.
Stayed 2 nights in Feb 2024

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Stayed 1 night in Feb 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property. However, never received free bottle of wine as advertised.
Stayed 1 night in Feb 2024

10/10 Excellent

STEPHANIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE this hotel. The staff is amazing!! Lisa is the best!!! Such an amazing hotel!! Highly recommend to everyone!!
Stayed 1 night in Feb 2024

6/10 Okay

Keri

Stayed 2 nights in Feb 2024

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 would recommend. The staff was great. The pool was great. Our room was huge. If we come back next year we will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

10/10 Excellent

Christie S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub, clean, spacious and quiet. Quick check in, and comfortable beds. A travelers ideal hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 3 nights in Jan 2024

10/10 Excellent

Laurissa, Elgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff was polite. Breakfast was hot and fresh with plenty of options.
Stayed 3 nights in Jan 2024

10/10 Excellent

Norelis

Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
My stay as always predictable & repeatable, keep it up
Stayed 1 night in Jan 2024

4/10 Poor

kevin

Traveled with family
Disliked: Amenities, property conditions & facilities
Pool and hot tub were closed. Thin walls. Breakfast was subpar.
Stayed 1 night in Jan 2024

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Luis

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

8/10 Good

Daniel, Green Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Pool had warm water but hot tub was not working. I understand things like this happens, but the hot tub was the main reason we booked the room. Definitely disappointed.
Stayed 1 night in Jan 2024

10/10 Excellent

Cassie

Stayed 2 nights in Jan 2024

10/10 Excellent

Sadao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staffs and there are many restaurants near this hotel.
Stayed 1 night in Jan 2024

2/10 Terrible

Dayna, Grayslake

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nasty and suppose to be bob smoking but smelled horrible of cigarettes window was wide open. We didn’t stay we checked out immediately was promised a refund and still never get it. Called multiple times and no manager is ever available. I would never book this hotel!!! Terrible
Stayed 1 night in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't like to give a bad review. Did not stay for the entire trip. It was a Holiday and there was no food.
Stayed 2 nights in Dec 2023

6/10 Okay

PIOTR

Stayed 2 nights in Dec 2023

8/10 Good

ara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and wide
Stayed 1 night in Dec 2023

10/10 Excellent

Hilda, Sparta

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, Hot tub was great, breakfast was standard hotel breakfast. staff was great and very friendly
Stayed 1 night in Dec 2023

8/10 Good

xiaoming

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly. The manager was thoughtful and the pool area was clean and well maintained. The only downside to my stay is that the mattress are old and needs to be replaced, but overall I’d stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

6/10 Okay

Christopher

Traveled with family
Disliked: Staff & service, room comfort
Not they best options for breakfast. Uncomfortable pillows, flat. Load people next door
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose your stay wisely which I definitely did not
A series of annoyances that when combined left us rushing to leave as quickly as possible to sit in the airport for hours vs spend any more time at the hotel. Room? Arrived to a room so overpowering in cleaning product smell it caused an asthma attack (me) and a migraine (teenage daughter). Pool? Hit the hot tub at 4pm to get away from the smell and relax but the relentlessly screeching kids in the pool had us bolting in 5 minutes. Then pool area closed at 7:30pm for maintenance? Ok… kids above decided to stay entertained by jumping constantly for a few hours. Watch tv? Half the channels on the printed local list don’t actually work. Want to buy water from the little store? Wait 10 minutes while 3 other people wait around for the front desk worker to stop talking loudly about non-hotel topics on the phone in the back. They give up. Finally she peeks out and yells she can’t take cash and will charge my room. Great. Other than when she arrives at my door at 9:30pm to say there is no card on file to charge because I paid online but paid via card at check in. She insists I leave my room where I was almost asleep to stand at the desk and pay for the water. Sleep? Curtains don’t close enough to keep the stadium quality parking lot lights from illuminating the whole room. Uncomfortable bed & pillows plus debris under furniture add a nice touch. Food? Breakfast on styrofoam plates and bowls. Uhhh what eco-conscious company uses styrofoam in this day and age?
Stayed 1 night in Dec 2023

10/10 Excellent

Dechawn, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Beth

Stayed 2 nights in Dec 2023

6/10 Okay

Sierrah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023