Ratings based on 207 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great place to stay

Posted May 1, 2017
Everything was great. Beds are comfortable and the room was fresh and clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Stress free experience

Posted Apr 10, 2017
Excellent location, accommodation staff, comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

great place close to where I need to be

Posted Mar 21, 2017
Pros: location and how clean it is
Cons: nothing
Location: family lives down the street PERFECT LOCATION
I enjoy my stay every time I am there. the staff is very friendly and the hotel is always clean
Comment from Hotel Management
Mar 26, 2017 by Tricia M, Hotel Management
Thank you for staying with us, and we are so glad that its convenient when you come to visit the folks. We appreciate that you choose to stay with us, and thank you for the great comments about the hotel and staff. See you again soon Thank you Tricia McCallum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Urbana, Illinois

Great hotel in a great location. Very pleased.

Posted Mar 13, 2017
Pros: location, balcony, view. decor
Cons: we had no complaints
Location: we were in St. Charles Illinois for an antique show for Fox Valley. this hotel, although a little away from St. Charles was more affordable an stylish
We had a great stay here. Super clean and stylish hotel. We had a balcony and a view which was a total surprise. Everything was clean and well maintained. The location was great - a little off the beaten track, so nice and quite.
Comment from Hotel Management
Mar 26, 2017 by Tricia M, Hotel Management
We thank you for your wonderful comments about the hotel. I am glad that you enjoyed your time at the Antique Show in St Charles and Glad that you found our accommodation's to your liking. Glad that you liked the balcony's as they are amazing in the summer time to sit an relax. Hope to see you back, when you come this way again for more Antique shows. Regards Tricia McCallum General Manager
5 out of 5
by Janice

Posted Feb 27, 2017 on Hotels
It was great. Everyone was friendly and courteous. This is the 2nd time I have stayed there and will again.
Comment from Hotel Management
Mar 26, 2017 by Tricia M General Manager, Hotel Management
Thank you and Welcome back. We appreciate you coming back and staying with us again, and glad that you enjoy staying with us. I will be sharing your comments with the team. Thank you Tricia McCallum General Manager
5 out of 5
by LUIS

Business or shop

Posted Feb 16, 2017 on Hotels
Nice, comfortable
Comment from Hotel Management
Mar 26, 2017 by Tricia M General Manager, Hotel Management
Thank you for the wonderful comments, and we look forward to when you come back and stay with us again. We share all feedback with the staff. Thank you for choosing to stay with us at the Courtyard- Bloomingdale. Regards Tricia McCallum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Great hotel with comfortable beds

Posted Feb 14, 2017 on Orbitz
Easy check in procedure. Hotel offers Starbucks and some food options. It is also very close to several restaurant options.
Comment from Hotel Management
Mar 26, 2017 by Tricia M, Hotel Management
Thank you for choosing to stay with us. I am glad to hear that everything went smoothly at check in, and that we have the amenities to make it comfortable for your stay. I enjoy sharing our surveys with the team, and we thank you for the wonderful comments. We appreciate your feedback. Regards Tricia McCallum General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee WI

Helpful staff

Posted Jan 28, 2017
Pros: I liked the helpful staff
Cons: Use cleaning supplies without odors.
Location: West side of the Chicago area. Easy to get to from the west.
When I checked in, the desk person said to ask if I needed anything. As I entered my room, I heard babies crying in nearby rooms. I went back to the desk and asked for a different room. He couldn't have been more accommodating. He walked upstairs with me and showed me several rooms until I picked one further away from the kids. Breakfast was not included, but they had a bistro with breakfast to order. The attendant was pleasant and helpful. The only thing I didn't like about the hotel was the scent of their cleanser in the room. I'm sensitive to strong scents.
Comment from Hotel Management
Jan 30, 2017 by Tricia McCallum, General Manager, Hotel Management
Thank you for staying with us. I am glad that were able to move you, away from the upset children. I know sometime it can be a little difficult, but I am glad that my staff gave you some options. I will look into the fragrance issue, as all of our products are water based, and are not suppose to leave and odor. I will see what may have happened, as this is an issue. I thank you for choosing to stay with us, and hope that you will consider us again.
4 out of 5
by Cathy

Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for staying with us, and hope that you will come back and see us again.
3 out of 5
by A verified traveler

A little bit shopworn for a Marriott

Posted Sep 21, 2016 on Hotels
The bed was not comfortable at all. The iron did not work. The hair dryer did not work. The housekeeping staff actually asked me to bring them the wastebaskets (to the door) for them to empty! I told them they could come into the room and empty them. We asked for some shampoo and got two conditioners. However, the staff was helpful in making me a sandwich for lunch, even though the restaurant is closed for lunch. BUT they did not tell me they were going to charge me a room service charge to bring it to my room.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
we thank you for your comments