Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Aug 23, 2015
Everyone and everything was great..had the best sleep
Comment from EPC
Aug 24, 2015 by Diana - Operations Manager, EPC
We are so glad you enjoyed your stay! We look forward to your next visit!
2 out of 5
by A verified traveler

What? No Free Breakfast?!!

Posted Aug 4, 2015
Pros: Nice bed.
Cons: Free breakfast, clean air in the rooms, and functional counter space at the bathroom sink. Stop spraying the odoriferous scents everywhere.
You wouldn't get a free breakfast (or coffee) even if you stayed in their most expensive room. I guess that's because Marriott needs the $12 they charge you for the breakfast they sell and "free" would just be way too tacky for their image. The first thing we noticed upon entering the building was a variety of scents in the lobby. Didn't think too much about that until we entered room 312 and the malodorous air assaulted us. Not being ones to complain, we opened the window and turned the air way up to dissipate the fumes. Closing the window at bedtime we soon realized a change in room air did not solve the problem. Apparently Marriott must impregnate the room with a scent they think their guests would appreciate. To us it just stank and burned our nasal passages. We had to sleep all night with the window open and the A/C running continuously to make the air breathable. Another unsatisfactory aspect of our room was the very small bathroom countertop. There is just miniscule area available to accommodate your needs at the sink.
Comment from Hotel Management
Aug 10, 2015 by Diana - Operations Manager, Hotel Management
Thank you for taking the time to share your recent experience at the Courtyard Chicago Bloomingdale with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for room itself. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. Thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Bloomingdale.
5 out of 5
Recommended
for Everyone
by A verified traveler

Water park

Posted Aug 4, 2015
We rented this hotel room for the weekend to take our kids to the waterpark. The room was very clean the hotel also was really clean and quiet I would highly recommend this hotel.
Comment from Hotel Management
Aug 5, 2015 by Diana - Operations Manager, Hotel Management
Thank you for staying with us! We hope you visit us again when your travels bring you to Bloomingdale!
5 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Great stay!

Posted Jul 24, 2015
Pros: Cleanliness, location, and affordability.
I would definitely stay at this hotel again! Staff were very friendly and the room was very clean. Located in nice area, restaurants and shopping nearby. There was a large group staying at the hotel for a sports events, but you would have never known because the rooms were so quiet!
Comment from Hotel Management
Jul 26, 2015 by Diana - Operations Manager, Hotel Management
Thank you for staying with us. We look forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

ONE NITE STAY

Posted Jul 20, 2015
Pros: The front desk people were very friendly and they were able to let us check in to the room early.
Cons: The prices of the drinks and food in the lobby were a bit high
Location: We stayed the night so we could attend a wedding close by
Everything was just what we excepted from a Marriot
Comment from Hotel Management
Jul 21, 2015 by Diana - Operations Manager, Hotel Management
Thank you for your feedback! We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, Alabama

Nice hotel, great location

Posted Jun 17, 2015
Pros: It was close to all shopping and places to eat. The mall offered more places to eat and a theater. The pool was nice, clean and offered a hot tub too.
Cons: Better pillows, while we had plenty, they were either too firm or too soft. We usually travel with our own, but forgot them this trip.
Location: The location is great ! So much shopping and places to eat. Close to the expressways if you choose to travel into the city or other locations.
Stayed one night with our grandkids. Had a room with 2 queen size beds. Room was nice, comfy and clean.very quiet location.
Comment from Hotel Management
Jul 21, 2015 by Diana - Operations Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Madison, Alabama

Nice hotel close to everything!

Posted Jun 17, 2015
Pros: It was clean, quiet and comfortable. Close to everything.
Cons: The pillows could be improved on. We had plenty, but some hard, some too soft.
Location: The location is right in the middle of everything! Great shopping and plenty of places to eat.
We enjoyed our stay at this hotel. The room was very clean and quiet. We had a room with a king size bed and a sofa bed. We enjoyed having the sofa to sit on and watch tv rather than sitting on the bed. The room also had a full size patio door with a small balcony , though there were no chairs on it . We did use the pool and fitness room. Both were very clean. The pool had towels to use, so you didn't need to bring them down from the room. They also had a small eating area for breakfast or small meals, limited hours. Pricy , there are enough places in all price ranges to eat at in the area, we never used it. However, fresh popped popcorn was out for a snack in the afternoon which was nice. This area is wonderful. If you want to walk , it's close to the mall, and plenty of shopping all around you. There are many different places to eat, in all price ranges, from Wendy's, McDonald's to Red Lobster and Jameson's .
Comment from Hotel Management
Jul 21, 2015 by Diana - Operations Manager, Hotel Management
Thank you for the positive feedback. We hope you stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel close to shopping.

Posted Jun 15, 2015
The staff was friendly and helpful. The pool chemicals were so strong I couldn't keep my eyes open and there were no pool towels. We ended up using our room towels before the pool towels were finally restocked. The hotel room itself was comfortable and modern and mostly clean. The shower area is where "mostly" comes into play as housekeeping obviously had not cleaned the entire shower. There was a large piece of chewing gum on one of the soap holders. Overall pleasant experience, though!
Comment from Hotel Management
Jul 21, 2015 by Diana - Operations Manager, Hotel Management
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the shower. We have shared your feedback with the housekeeping team to ensure that this was an isolated issue that is corrected moving forward. Thank you for your feedback, we look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and nice room with easy access parking

Posted Jun 8, 2015
Pros: clean
Cons: complimentary breakfast
Location: close to West Chicago and Wheaton Academy
We were surprised that the hotel did not offer complimentary breakfast. There is a restaurant in the hotel and even a cup of coffee is an expense.
Comment from Hotel Management
Jul 21, 2015 by Diana - Operations Manager, Hotel Management
Thank you for the positive rating. We appreciate the feedback.
5 out of 5
Recommended
for Families
by A verified traveler

weekend with kids

Posted May 27, 2015 on Hotels
get-away with our kids. We had three boys with us for the weekend. Loved that there was a basketball court between the two hotels. Two of the boys spent time playing basketball while the younger one swam with dad! Something for everyone.