pricing via Expedia
Posted Aug 3, 2016
Door man was most welcoming, Front desk, not so much. I was on 10 floor and room was comfortable,
but the noise facing the street, that even with ear plugs, I could not sleep. I have often stayed in the city and have never had that problem. For the cost, i would not stay there again. I asked to be moved to another room and they offered a handy cap but that the cost would be the same.
Comment from Hotel Management
Aug 9, 2016 by Senior Executive Administrative Assistant, Hotel Management
Thank you for your valuable feedback, we have shared it with our leadership team. It is regretful to learn that you did not have an enjoyable stay due to the street level noise. You are correct in that we have provided ear plugs in all of our guest rooms. We are aware that this is not a permanent solution however we are working on a solution that will best meet the needs of our guest.