Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from Central Valley, CA

Clean and secure

Posted Aug 8, 2015
Pros: Very friendly staff, with reasonable rates.
Cons: Have a shuttle to the Metra train / downtown Elmhurst available throughout the day.
Location: Downtown Elmhurst is quite pleasant with many choices for meals. 25 minutes to the city and you have all of Chicago at your fingertips.
The immediate property was nice. We always felt safe and secure. The on-site bistro was good. Initially, we did not have a vehicle, and the nearest train was almost 2 miles away. The property has no shuttle. I found only 1 restaurant within a short walk, but it was across a highway with no crosswalk. The taxi company that the hotel recommended from O'Hare for $25-flat ended up to be $52 with no tip and over an hour wait time. Rent a car - or use UBER/Lyft for less than half ths cost and better vehicles. They were always prompt (less than 10 min). The express train is only 25 min in to the city after a $7 UBER ride or a 50 minute walk. Overall, the property was quite comfortable, but lacked in location. Make sure to have dinner befor returning for the evening.
Comment from Hotel Management
Aug 11, 2015 by Diana, Hotel Management
Thank you for taking the time to let us know how your stay was.
3 out of 5
Recommended
for Families
by A verified traveler

"Free Breakfast" is not what you think normally

Posted Aug 7, 2015
Pros: clean
Cons: Be more generous with breakfast
Be aware when they say "Free Breakfast". There is a small "*" attached to it. I missed reading the * two years ago at another Court Yard and missed the same "*" again this year. It is for two persons only, even when you reserve the room for five adults. And, it is "Free", but only for limited quantity.
Comment from Hotel Management
Aug 12, 2015 by Diana, Hotel Management
Thank you for taking the time to let us know about your stay. While the Courtyard brand does not offer a continental breakfast we do offer rates that include breakfast. Those rates are good for two adults and two children. We have shared your comments with the appropriate managers.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

I love the menu options at the Courtyard hotels.

Posted Aug 5, 2015
Pros: The food choices, and the rooms are good too.
Location: Didn't venture outside since I was there on a quick business trip
I can be on the road and have access to healthy choices when I stay at Courtyard Marriott hotels! Great food, great people!
Comment from Hotel Management
Aug 7, 2015 by Diana, Hotel Management
Thank you for taking the time to let us know how were doing! I too love the menu items we have and we hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
The hotel was nice but I wished we had known it was a little far from downtown Chicago.
Comment from Hotel Management
Jul 28, 2015 by Diana, Hotel Management
Thank your the review!
3 out of 5
by A verified traveler

Tired old Courtyard

Posted Jul 24, 2015
Tired old Courtyard that needs a complete renovation.
Comment from Hotel Management
Jul 28, 2015 by Diana, Hotel Management
Thank you for the review
4 out of 5
Recommended
for Couples
by Danielle from Minnesota

satisfied

Posted May 30, 2015 on Hotels
Only struggle I had is the distance from downtown chicago. The actual hotel was great and clean.
Comment from Hotel Management
Jun 15, 2015 by Diana, Hotel Management
Thank you for your feedback were glad to see you enjoyed our hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted May 22, 2015
Good location close (3 min drive) to downtown elmhurst. Very convenient Metra commuter train to downtown Chicago that runs 7 days a week. Elmhurst is a really nice town, which had nice restaurants and nice areas to walk around. We stayed here as a more reasonably priced alternative to downtown Chicago. Would definitely recommend.
Comment from Hotel Management
Jun 15, 2015 by Diana, Hotel Management
Thank you for the wonderful compliments and we are glad to hear you enjoyed your stay!
4 out of 5
Recommended
for Couples
by Henry from St. Louis

Great place for your money

Posted May 19, 2015 on Hotels
The hotel and service were awesome! The only thing I would fix is the parking lot. The huge potholes are very annoying.
Comment from Hotel Management
Jun 15, 2015 by Diana, Hotel Management
Thank you for the feed back and we hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Posted May 19, 2015
AC broke twice during one day. They try to fix it but broke again during the night. Also I was witness of poor PR of the desk clerk. A costumer that arrived from Nigeria with a confirmed reservation which didn't showed in the hotel computer. The desk clerk started reprimanding this customer. This guy never try to help this women. Not to get a room or call other hotel to host this client. I am disappointed.
Comment from Hotel Management
Jun 15, 2015 by Diana, Hotel Management
Thank you for your feedback I do apologize for the inconvenience that occurred during your stay.
5 out of 5
Recommended
for Business Travelers
by Scott from Houston

Courtyard

Posted May 7, 2015 on Hotels
Great hotel with excellent service. Only issue, confusing to get in and out of traffic-wise with one entrance on the highway and another through a parking lot.
Comment from Hotel Management
Jun 15, 2015 by Diana, Hotel Management
Thank you for the 5 stars!