Ratings based on 1,304 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

Hotel has great location!

Posted Mar 8, 2017
Pros: Location! Good Price!
Cons: Better air flow and humidity in the rooms.
Location: Shopping and fun nearby!
The Courtyard by Marriott has a great location on Chicago's Magnificent Mile. We had a newly renovated room that was very pleasant except the air seemed a little stuffy and very dry (low humidity). Tasteful and comfy though in a minimalistic way . We walked everywhere and the central location is terrific. Good restaurant and coffee shop too.
Comment from Hotel Management
Mar 9, 2017 by DOS, Hotel Management
Jerry, thank you for giving us the opportunity to host your stay. We are so happy that you enjoyed our location. We are located in the heart of Chicago with easy access to all that the city has to offer. We sincerely apologize for the inconvenience your air unit caused you. This has been brought to the attention of the appropriate department to correct the mentioned concern. We truly appreciate your feedback and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from WI

Great location

Posted Mar 5, 2017
Loved it!!! Right in the middle of eveything and lots of shopping
Comment from Hotel Management
Mar 6, 2017 by DOS, Hotel Management
Day Spa Owner, thank you for taking the time to share your experience. We are so happy you were able to enjoy our fabulous location! We love being located in the heart of Chicago with easy access to all that the city has to offer. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester Hills, MI

Great location

Posted Feb 26, 2017
Great location but they were doing renovations to the floor directly above us so it was loud if we came back to our room mid-day.
Comment from Hotel Management
Mar 2, 2017 by DOS, Hotel Management
Lisa, thank you for taking the time to share your experience! We are so happy to hear that you enjoyed our location. We love being in the heart of Chicago! We sincerely apologize for the noise you experienced during your stay. This has been brought to the attention of the appropriate department. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dearborn Heights Michigan

Nice hotel. Excellent service!

Posted Feb 22, 2017
Nice hotel, everything is nearby. Shopping is close by and many delicious restaurants nearby. Staff is very helpful and very nice. I would recommend this hotel to my friends and family.
Comment from Hotel Management
Feb 22, 2017 by DOS, Hotel Management
Hannah, thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. It is so great to hear that you enjoyed our fabulous location. We love being located in the heart of Chicago with easy access to all that the city has to offer. We truly appreciate your kind words about our staff. We look forward to hosting your stay again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Wonderful Place

Posted Jan 17, 2017
Pros: The staff was knowledgeable and friendly. The location was great in regards to all the major landmarks. The hotel bar served delicious adult beverages
Location: We walked everywhere imaginable! We only had to take a taxi a few times, but there was always one within moments since we were in a great location!
My boyfriend and I were in town just enjoying the city on a random getaway.
Comment from Hotel Management
Jan 19, 2017 by DOS, Hotel Management
Christy, thank you for taking the time to share your experience! We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your nice comments about our front desk staff. We work hard to exceed guest expectations. We thank you for staying with us and look forward to hosting your next stay in Chicago!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Dec 27, 2016
OK only problem was the shower not draining and water accumulated while in the shower that's all
Comment from Hotel Management
Dec 27, 2016 by DOS, Hotel Management
Thank you for giving us the opportunity to host your stay in Chicago. We sincerely apologize for your experience with your drain. This has been brought to the attention to the appropriate department to correct the mentioned concerns. We appreciate your feedback and we hope to see you again soon.
3 out of 5
by seiichi

Posted Dec 27, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Seiichi, Thank you for giving some feedback about your recent stay with us in Chicago. We look forward to welcoming you back upon your return visit to Chicago.
5 out of 5
by A verified traveler

Great location at affordable rate

Posted Dec 24, 2016 on Hotels
We picked up our son from college & stayed an extra night & went to second city. Breakfast at a restaurant down the street. A little Christmas shopping a block away.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for giving us the opportunity to host your stay in Chicago. We are so happy to hear that you enjoyed our location. We love being located in the heart of Chicago with easy access to all that the city has to offer. We hope to see you again soon!
5 out of 5
by Ingrid

Posted Dec 23, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for choosing the Courtyard Magnificent Mile! We are so happy to hear that your enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for choosing the Courtyard Magnificent Mile! We are so happy to hear that your enjoyed your stay. We hope to see you again soon.