Ratings based on 975 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kalamazoo, MI

Weekend stay

Posted Feb 10, 2016
Pros: location, location, location.
Location: It's Chicago. Everything nearby is cool!
I had no complaints about this hotel. Pleasantly surprised when our room was ready and available at 11:30am. Front desk staff was very pleasant. Didn't expect the room to be as large as it was! Beds were comfortable. Pillows, well, you know, it wasn't mine! Close to Michigan Ave and all our Chicago destinations. Room keys and elevator are latest technology - just like a proximity card - not a swipe. Will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago suburbs

Great location!

Posted Feb 8, 2016
Pros: Great location. Clean room.
Cons: Yes - complimentary tea or coffee in the lobby would be nice - or tea bags along with the coffee in the room.
Location: It's Chicago - great food, great shopping, great theaters.
This hotel is in a great location! 1 block off of MIchigan Ave, and on the same block as Garrett's popcorn - a must have while in Chicago. Also, close to the Grand Lux - good restaurant with great desserts. Walking distance to Water Tower Place and lots of great shops. The room was great - queen bed, a small couch and coffee table too. We weren't in the room much so it was great. The hotel restaurant was closed due to remodeling - there was a coffee maker in the room - no tea though - which would have been a nice addition. Also - beware of the add ons if ordering room service - which we did not because we noticed the small print at the bottom. The small print said there would be a $5.00 delivery fee - which I expected, but they also charge you an additional 22% gratuity which seems ridiculous. A 22% tip is for when you receive amazing service at a restaurant - handing someone a tray of food at the door is hardly amazing service. Get an Uber and go to Ann Sather's instead!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel colse to everything

Posted Feb 8, 2016
Pros: Location, Price, Clean, Friendly staff. Cons: Nothing
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Close to Michigan avenue

Posted Feb 7, 2016
Pros: Had larger room
Cons: A little dated
Location: It was close to Michigan ave
Clean, staff was friendly, quiet. Close to the places we wanted to get to and close to lots of public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location

Posted Jan 26, 2016
Stay here everytime I visit Chicago. However they do not have safes in the hotel room. Clean. Friendly.
Comment from Hotel Management
Jan 29, 2016 by DOS, Hotel Management
Thank you for your loyalty to our hotel. It is always such a great pleasure to host your stay in Chicago. We apologize that there was not a safe in your room; however, we have many rooms with that accommodation so for your next stay let us know what we can do to arrange that for you.Thank you for taking the time to share your feedback. We look forward to hosting your stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from ky

Very friendly staff member close to shopping

Posted Jan 22, 2016
Great stay, some of the largest rooms you will find in a downtown hotel in a large city. The gym is also better than most too ! The best part was the staff - all were very friendly and helpful
Comment from Hotel Management
Jan 29, 2016 by DOS, Hotel Management
Thank you for your loyalty and choosing the Courtyard as your choice of accommodation. Our hotel works hard to meet guest expectations and we are grateful for you to share your experience. Our team works hard to make every guest feel welcome and we are so happy to hear your positive comments. We look forward to host your next stay in Chicago!
5 out of 5
Recommended
for Everyone
by A verified traveler from peoria ill

Right in the middle of all the shopping

Posted Jan 8, 2016
Within walking distance to everything on magnificent mile and navy pier
Comment from Hotel Management
Jan 22, 2016 by DOS, Hotel Management
Thank you for choosing the Courtyard Magnificent Mile for your stay! We are so happy to hear that you had an enjoyable stay. You are correct; we are located in the heart of Chicago which makes it easy to access all that the city has to offer. We look forward to hosting your stay again in Chicago!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location on the Miracle Mile.

Posted Jan 4, 2016
Pros: Everything was great at the hotel.
Had an awesome quick visit to Chicago and the hotel worked out great.
Comment from Hotel Management
Jan 6, 2016 by DOS, Hotel Management
We are so grateful to have hosted your stay in Chicago. It is so great to hear that your stay was enjoyable. We look forward to your next visit to the Courtyard Mag Mile!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Chicago New Years

Posted Jan 3, 2016
Pros: Location and comfort...
Cons: nothing
Location: Close to Navy Pier, Magnificent Mile, 360.
Was there for one week and had a great experience at the hotel. Room was very comfortable for my teens since it had a sofa bed and each one had their own bed. I used the gym many mornings and then had Starbucks downstairs (my blessing). Had the order from room service when we went out at night and the food was excellent. Location is amazing. less than 1 block from Magnificent Mile and close to all attractions. When you get to the airport you can get a pass for the subway and buses for about $33 a week. That's how we got around and the bus system is great!
Comment from Hotel Management
Jan 6, 2016 by DOS, Hotel Management
Thank you for your wonderful review. We are located in the center of Chicago’s best shopping on Michigan Ave. We are a few blocks from Millennium Park and Navy Pier. A variety of restaurants and the main attractions are all within walking distance from our front entrance. We are glad you dined with us at Viand and enjoyed your meals. We hope to see you again soon at the Courtyard!
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Great location!

Posted Dec 31, 2015
This hotel was close to shopping and restaurants. Fit our family of five well.
Comment from Hotel Management
Jan 6, 2016 by DOS, Hotel Management
Thank you for your positive comments and your loyalty. You are right; we are only steps away from great restaurants, local attractions, and the Magnificent Mile. We are located in the center of Michigan Avenue convenient for all travelers, business and pleasure. We are delighted to hear your stay was enjoyable and fit for your family. We hope to see you soon here at the Courtyard!