Ratings based on 276 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Pros: near restaurants
Front desk staff was so friendly. Room was spacious.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at Courtyard by Marriott Chicago Midway Airport! I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Clean/friendly

Posted Feb 9, 2017
We checked in at 2am from a late flight. Super friendly and helpful personnel. Hotel is clean, good showers and tasty, reasonably priced breakfast. Will stay again!!
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for your kind remarks regarding your recent stay! We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest, and we look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Dec 8, 2016
Went for a work trip. Great hotel conveniently by the airport with free shuttle service. Excellent customer service as well.
Comment from Hotel Management
Dec 9, 2016 by TrishaGM, Hotel Management
Thank you for the great review. We looking forward to hosting you again soon!
3 out of 5
by A verified traveler from US

convenient standard hotel for business travelers.

Posted Dec 2, 2016
Pros: You could get Starbucks coffee in the lobby. Water pressure in the shower was good.
Cons: The room darkening drapes didn't cover the window completely so the lights shined through.
Exactly what you expect from a Marriott Courtyard. No frills, room too dark but TV worked and shower pressure was good. Convenient van shuttle from airport and good coffee to buy in the lobby.
Comment from Hotel Management
Dec 5, 2016 by TrishaGM, Hotel Management
Thank you for taking the time to review our property! We will take a look at the drapes in the room to ensure they are all closing properly to cover the entire window. We appreciate your feedback so we can improve the experience for future visits!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
The only thing that was kind of unexpected was a 17 dollar charge for parking that was not warranted
Comment from Hotel Management
Nov 23, 2016 by TrishaGM, Hotel Management
Thank you for your feedback from your recent stay. We do have our parking charges listed on our website when booking so that guests' can be made aware of the parking fee.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2016
Great front desk staff. Helpful, pleasant and professional.
Comment from Hotel Management
Nov 2, 2016 by TrishaGM, Hotel Management
Thank you for the great comments about our team. We are always happy to assist our guests!
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Business in the area, convenient location.

Posted Oct 7, 2016
Location: Business stay, but central to shopping
Friendly staff, clean and good choice of restaurants in walking distance.
Comment from Hotel Management
Oct 14, 2016 by TrishaGM, Hotel Management
Thank you for the great review! We are happy you enjoyed your stay!
3 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Haven't traveled in a while and first time I had to pay to park in the hotel parking lot.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you for your feedback. We do take guest comments like these into consideration when evaluating things like parking fees. I do hope the rest of your stay was enjoyable!
4 out of 5
by A verified traveler from Berlin, CT

Posted Sep 12, 2016 on Hotels
The room had a slightly sour smell when entering, but I got used to it. When I mentioned it at checkout, the staff gave me some points on my Marriotts account.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for your review. I apologize that there was an odor issue when you arrived. We will be sure to get this corrected. I am happy to hear the staff was able to take care of you upon your departure. We hope to see you again soon on your next visit to the Chicago area.