Ratings based on 366 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff

Posted Apr 30, 2017
Great staff and helpful friendly. They had the shuttle ready for me to visit downtown Naperville and accommodated my dietary needs
4 out of 5
Recommended
for Families
by A verified traveler from Iowa City

Nice clean hotel, easy to access.

Posted Mar 14, 2017
Pros: Nice, comfortable, clean
Cons: The pool was out of order for our stay, although it was a pretty small pool anyway Had to pay for some breakfast items, supposedly included with stay
Location: I-Fly indoor skydiving across the street, Italian restaurant and Granite City within walking distance.
The hotel was nice, and easy to find. Staff were very helpful, especially Gwen:-) Pool was out of service while we were there, which was a small downer, although the pool was quite small anyway. Fitness room was nice. A card in our room said certain breakfast items at the Bistro were included with the room fee, but I ended up having to pay for them for some reason?? Not a deal breaker, but I always appreciate a good continental breakfast, which this hotel doesn't have. All in all, a very nice place to stay, just a little shy on some of the amenities I've grown accustomed to in other hotels. Many thanks for the stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Excellent property and staff!

Posted Mar 10, 2017
Staff is wonderful and willing to take the extra step to help the guests. Stay here!
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and good location

Posted Mar 1, 2017
The hotel was clean and in a good location. Comfortable for the price. Downside was drinks at the bar were quite pricey for the size and the room had only one mirror which was in the bathroom. No full length at all.
5 out of 5
by Joe

Pleasant

Posted Feb 14, 2017 on Hotels
The place was clean and the man that checked me in was a very friendly person. I enjoyed my stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy on/off from highway

Posted Feb 10, 2017
It's easy to find. It's my go-to hotel when I visit Naperville to see my family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Pros: Expedia
Biz trip. Good stay. Plenty of places to eat within walking distance.
5 out of 5
by Ken

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Convenient location off of 88
5 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
My only complaint and the reason why I didn't give your staff a better rating is that I asked for a quiet location and they put us two rooms away from the main hallway/elevator. Was a lot of activity. There was hardly anyone staying in the hotel, I think they could have put us not next to someone and is a better location.