Ratings based on 614 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from oakbrook Terence, Chicago

Room smelled like smoke

Posted Mar 17, 2017
My mom is highly allergic to cigarette smoke and after traveling for 12 hours we get to our hotel and someone had smoked in that room and it was awful
4 out of 5
Recommended
for Everyone
by A verified traveler from Romeovill, IL

Quiet and neat.

Posted Feb 14, 2017
Pros: The neatness and the environment
Cons: A microwave will in rooms may be helpful.
Location: Location is ideal.
Looking forward to visit again soon. Our purpose for staying was achieved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Feb 14, 2017
Staff was great. Hotel was just fine. Lcation is just okay
1 out of 5
by A verified traveler

Never again

Posted Feb 6, 2017
I hated the overall experience my kids did not enjoy them selfs, staff was not friendly
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Hotel very convenient.

Posted Jan 26, 2017
My stay at the Courtyard, was a great experience, it is conveniently located near two great shopping malls and a strip. Even more so, the staff members were very pleasant and helpful, I was impressed with the Bistro meals especially the egg white Fatarta Yummy. Being able to get free shuttle rides within a 500 mile radius was awesome! The staff members were always willing to take me with a smile and pleasant conversationsurprise during our trip. Thank you for making my trip to Chicago a pleasant experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Dec 12, 2016
Front desk staff was particularly courteous and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Dec 1, 2016
Comfortable stay.
4 out of 5
by A verified traveler

Good deal

Posted Nov 28, 2016 on Hotels
Room smelled a little off when we walked in - like musty or moist, not sure. But it didn't linger throughout the room - just at the entrance. Perhaps because it is near the sink/water/bathroom.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Very convient & comfortable staff Great!