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Reviews of Days Inn & Suites by Wyndham Harvey / Chicago Southland

2 out of 5
Days Inn & Suites by Wyndham Harvey / Chicago Southland
16900 Halsted St, Harvey, IL

Reviews

4.6
Rating 10 - Excellent. 108 out of 1000 reviews" "
Rating 8 - Good. 124 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 140 out of 1000 reviews" "
Rating 2 - Terrible. 498 out of 1000 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Gregory

Business traveler
Disliked: Amenities, property conditions & facilities
It looked one way in the Expedia photos and another in real life. Very noisy mini fridge compressor. Fire alarm went off after 2:30 AM because some other room didn’t have the exhaust fan on and steam from the shower set it off. It was clean but worn. For another $30 or so I could have had Holiday Inn or Best Western.
Stayed 1 night in Apr 2024

4/10 Poor

Ajoke

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
It's affordable but the property was like an abandoned site Everything was old Sheets were burnt, bathroom was old and rusty No breakfast, just terrible but affordable I guess you get the value for your money
Stayed 6 nights in Mar 2024

10/10 Excellent

cece

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Alaina

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t have any towels in the room I called they told me they didn’t have none then told me I check out at 11 so they wouldn’t give me anything. Then after telling me I been there a few days when I had just checked in the night before they finally gave me some towels . They do not have breakfast so that was a lie the tv didn’t work or have any buttons. Just not a place I’ll recommend.
Stayed 1 night in Mar 2024

2/10 Terrible

Jiahid

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
$99 for one night is wayyyy to high for a place like this. It was INCREDIBLY DINGY and OUTDATED. They didn’t provide the rooms with bedding for the pullout couch which was covered in dust, nor were there even towels to wash up. They need to tear this building down and start over. So many people walked out requesting refunds. Disgusting. Would not recommend
Stayed 1 night in Mar 2024

2/10 Terrible

Kuristen

Business traveler, Traveled with family
Absolutely nothing
Stayed 1 night in Mar 2024

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I will not come her to this place again
Stayed 1 night in Mar 2024

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Keiarra

Stayed 1 night in Feb 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
About to check in and another customer had a roach problem in the room.
Stayed 1 night in Feb 2024

2/10 Terrible

Deantanise

Traveled with partner
Disliked: Amenities
Room was listed as having a hot tub but the assistants at the property said the hot tubs were not operational.
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in poor condition. They had no chairs in the room. I had to stand up to eat my dinner. My bath mat was dirty. I only stayed one night and moved to another hotel.
Stayed 7 nights in Jan 2024

2/10 Terrible

Jardena

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Shannon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we checked in the midnight staff member Nick was nice however our room had two roaches in it we had two towels one pillow for two queen beds and one blanket on top of a violence loud neighbor and when my husband and I we're finally trying to rest with no TV that worked the 40 lb picture fell on my face in my legs and on his head I scheduled a doctor's appointment today and I stayed up all night after scheduling a zoom appointment with my doctor through the laptop yesterday to make sure I didn't have a concussion since I didn't want to go in an ambulance at that moment I'm feeling awful and I wish we had TV that worked a room that was clean housekeeping that actually came to the door we are very saddened by this and I am hurting I am believing and I truly hope that this can be reconciled without legal action I've been a diamond member with Windham for 10 years and only one other time a ceiling caved in on my room and they were super generous and apologetic there is not one coffee pot in this room we are very disappointed and hope that this can be resolved in a professional manner without legal action please just a few minutes ago the room next to us they were screaming again three of my cell phones are cracked since the violent bang also caused our laptop and cell phones to fall off the desk 20 ft away from where the picture fell on our bodies! There is not one phone in the room and no one has come to check on us they may be really busy here but this is unacceptable
Stayed 1 night in Jan 2024

2/10 Terrible

Vernice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Arman

Traveled with family
Disliked: Amenities
Cleaning was not that good. Pillows were very uncomfortable but yes Parking was nice.
Stayed 2 nights in Dec 2023

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, property conditions & facilities
Don’t bother asking for a non-smoking room. Room stinks of cigarette smoke and you can’t open the window
Stayed 3 nights in Nov 2023

2/10 Terrible

Airriona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Keiarra

Disliked: Cleanliness, staff & service
Nasty dnt waste ur time
Stayed 1 night in Dec 2023

2/10 Terrible

Alec

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Edwin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Glenise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no garbage can or garbage bags in room no cups. Room needs painting and upgrades. The pro was sheets smelled good and i felt comfortable laying in bed. It was ok. I guess u get what u pay for
Stayed 1 night in Dec 2023

2/10 Terrible

Sameh

Stayed 1 night in Dec 2023

6/10 Okay

Shariq, Richmond

Stayed 2 nights in Dec 2023

2/10 Terrible

austin, Carrollton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty
Stayed 1 night in Dec 2023

2/10 Terrible

Lycia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty
Stayed 1 night in Nov 2023

4/10 Poor

Subramanian, Edmonton

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We have canceled and not stayed at this property!! Please call them to get confirmation and refund us. I have canceled through them and through your on live chat.
Stayed 1 night in Sep 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific Place to Stay
Terrible. Roaches were crawling on be bed, wall, in the sink. Checked out early because of this. I will NEVER stay or recommend to place to anyone. Everything is outdated and dirty as well. I also contacted the Department of Health on them for this issue.
Stayed 3 nights in Nov 2023

2/10 Terrible

Brittney

Stayed 1 night in Nov 2023

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures listed for this hotel show a nice clean place, but when you check in and go into your room you will find dirty towels, sheets and bathroom and roaches. Definitely will not book again.
Stayed 4 nights in Nov 2023

2/10 Terrible

olympia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property says it offer complementary breakfast which is not true, as soon as I arrived at my room door a roach was crawling from underneath the door. Inside the room roaches crawling around and unfortunately I couldn’t go elsewhere cause rates were extremely to high due to holiday. Apparently this days inn have people that lives in this hotel which is why roaches were everywhere and the skirt on bottom box spring was so dirty and stained up. I tried to stay gone from there more than I stayed there. Never again
Stayed 2 nights in Nov 2023

2/10 Terrible

Crystal

Disliked: Property conditions & facilities, room comfort
Not at all as advertised! Pictures are fake!
My reservation for Friday and Saturday night should have been somewhere else. The hotel requires a separate $30 deposit. It is a mandatory fee, and it takes 3-5 business days to release the funds! The pictures of the hotel rooms on the website are FAKE, and misrepresent the quality of the facility. I fell for it and booked a room with a spa tub, based on those pictures. The first room they put me in was an absolute travesty. They probably charge by the hour. When I went to the bathroom, I noticed the tub was a regular one, so I went to be reassigned. The clerk first said they didn't have any, or if they did, it would be more expensive. I showed him my reservation amenity details, including the spa tub. Then he was able to "find" a room at that rate. I asked when breakfast was served, and he pointed to a sign that said they are not serving breakfast. This is another amenity listed in my reservation that wasn't included. It wasn't a temporary outage. There isn't any room in the lobby to host breakfast. There wasn't even a vending machine. I ended up walking to the hotel next door to use their machine. The tub that the room had was a jacuzzi brand spa tub, but NONE of the buttons worked. It was just a larger tub. There wasn't a wall between the bathroom and bedroom. The tub was between the toilet and the bedroom, with curtains on either side, severely impairing privacy.
Stayed 2 nights in Nov 2023

2/10 Terrible

Rebeca

Disliked: Cleanliness, property conditions & facilities, room comfort
Me and my partner did not stay at this hotel. We walked in to a very small room and it wasn’t well kept at all. We ended up asking for our money back because we did not feel this hotel was clean and welcoming at all.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ayoola

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i couldn't stay in this property, its bed bug infiltrated, i don't know how this is under Days inn, its a terrible place and no way this should be even be a 1 star hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Telicia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Likewise, our room wasn’t clean you can tell someone in my room before I got there because it wasn’t clean and stuff from the person before in the room and then on top of that just like I seen bugs blood by the curtains it was a spray can by the air condition like and I have I have a son that’s one years old and that is unsafe to have around when there’s a child coming in the room like your room are not clean they’re dirty And when you talk to the staff, they don’t seem to hear but I would like a refund because I will never ever in my life ever go back to this hotel ever again it was no phone in the room so I needed help where I needed to call downstairs. There was nothing there was no phone and then on top of that you guys do not serve breakfast so I don’t know why it said breakfast on there when you guys don’t serve no breakfast so that should be took it off your website because you guys definitely don’t serve no breakfast and you guys definitely Don’t supply extra towels and washcloths for your guest is when they when they’re staying more than one night only thing that was in the room was one towel and one wash what is that when I have two other kids with me in myself I need three and three and three and three for the next day not just one and then I got to figure out them up because of you guys don’t know how to supply stuff The worst place ever
Stayed 2 nights in Nov 2023

10/10 Excellent

Jermaine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Tajudeen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 1 night in Nov 2023

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Earl

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The place wasn’t what we thought it would be for the place we choose……
Stayed 2 nights in Oct 2023

2/10 Terrible

Gwendolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They have roaches crawling out of the TV and out of the drawers
Stayed 2 nights in Oct 2023

6/10 Okay

Shaunta

Stayed 1 night in Oct 2023

2/10 Terrible

Latisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my reservation and started that they sold out of all the rooms. Wanted to sell me two 1 bed rooms for twice the price.
Stayed 1 night in Oct 2023

4/10 Poor

Tingdong

Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast as promised, noises at night.
Stayed 2 nights in Sep 2023

2/10 Terrible

Andre

Disliked: Cleanliness, property conditions & facilities
Room is dirty.!
Stayed 1 night in Oct 2023

2/10 Terrible

Keishaw

Nottin that place is terrible it need to be shut down
Stayed 1 night in Oct 2023

2/10 Terrible

Marshae

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel possible needs to be shut down asap.
Stayed 1 night in Oct 2023

2/10 Terrible

Cynthia

Stayed 1 night in Sep 2023

2/10 Terrible

Kris

Traveled with partner
Disliked: Amenities
Has roaches in rooms
Stayed 1 night in Oct 2023