Posted Aug 29, 2016
This was a great hotel... so we got locked out of our apartment. The emergency contact to get a copy of the keys didn't pick up so we had no choice but to stay overnight. We casually shared our situation with the lady at the front desk. Cause she seemed a bit surprised when she checked my license and found out we lived less than 10 minutes away. My dad, being a traveler so he like knows some don't, asked if our room came with complimentary breakfast, she said yes with no hesitation. We were told she's been working there so she knew the rules of the hotel...
the morning of the waitress asked us if we had a breakfast coupon and we were like, it came with our room...? It did not. They don't even offer any rooms with a complimentary breakfast??
We really didn't mind paying, i mean it was good food, It's just sooo unfortunate and frustrating, cause we wouldn't have eaten there cause we live so close!
They told us to talk to the manager and they said they'd call but nothing has happened. It's been a week.
Aside from that I would def go back since I know the rules... now...