Ratings based on 64 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Indoor pool

Posted Nov 21, 2016
Great clean hotel. Restaurant and seperate bar on site. Very clean rooms, updated and quite comfortable. They have an indoor pool that hits the spot even on cold days.
4 out of 5
by A verified traveler from Florida

Clean & Convenient, but room had no luxury feature

Posted Oct 3, 2016
Pros: Location & cookies
Cons: Bigger towels, makeup mirror in bath, quieter AC/heat system, more prompt maid service
Sparser than most other Hilton Doubletrees we've experienced. Bathroom had no lighted makeup/hair mirror; the closet was small and crowded with cleaning equipment, the heating/cooling equipment was noisy. On the positive, the free warm cookies at checkin & evening request were wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

We enjoyed our stay.

Posted Aug 23, 2016
Checking in and out were very fast. All your workers were polite, cheerful and helpful. We are hoping to visit again the next time we come in to visit my family. Oh - and the other travelers I talked with enjoyed their stay also. And the omelets in your restaurant were great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel about 20 minutes from the Navy RTC

Posted Aug 11, 2016
Pros: The staff is top-notch! Very friendly! Clean rooms. Nice location.
We were in town for our sons graduation from the Navy RTC and this hotel was close enough to be convenient to that location as well as in a nice area of town. There is a CVS next door and a nice bar/lounge in the hotel. we enjoyed our stay!
Comment from Hotel Management
Aug 16, 2016 by Stacey , Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback of your stay with us in Mundelein.
4 out of 5
Recommended
for Couples
by A verified traveler from Chicago

Very nice place to stay

Posted Aug 8, 2016
Pros: Excellent staff and pretty facility.
Cons: We had to ask for extra bath towels. We were given only 2 per day which wasn't enough.
Location: There was a big shopping center close by as well as golf facilities, however we were there for a class reunion so didn't really do anything else.
We were pleasantly surprised that this hotel had everything we liked ... pretty rooms, nice pool, good fitness facility, good restaurant and bar, and a very friendly and attentive staff.
Comment from Hotel Management
Aug 16, 2016 by Stacey , Hotel Management
Dear Susan, Thank you for taking the time to provide feedback of your stay with us in Mundelein. Service is something that we strive to excel in to show our guests that we truly CARE. I look forward to your return in the future.
2 out of 5
by A verified traveler

Posted Jul 18, 2016
Great bathroom, shower leaked onto bathroom floor. Furniture didn't fit the room. Had to walk around dresser and tv in bed room. Tv was on top of dressers which is a safety hazard. Need to rethink the suites. Will not stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Jun 6, 2016
Cons: Bath counter space/storage is lacking. No place to put my stuff! :D Prefer a LID on the toilet instead of the open, commercial style seat
Stayed 2 nights. Excellent customer service from all staff I encountered, very, VERY comfortable bed. Room was attractive and comfortable. Bathroom was HUGE! I believe it was handicapped accessible or something, which I didn't ask for--maybe all their rooms are, I don't know. (It wasn't a problem, just an observation.) Seemed to be almost the only guest on the floor, which was a little spooky, but it definitely made for a quiet, relaxing experience! Ordered room service dinner, which was quite good--much bigger portions than expected. Visited the restaurant as well: service here was slow, but the meal was good when it arrived, and the staff was pleasant. I wouldn't hesitate to stay here again if I'm in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel was my favorite part of Chicago.

Posted Apr 16, 2016
I hated Chicago, but I loved the hotel!!! I felt uncomfortable in the city but once I was back at he hotel I felt very comfortable and at home!!!
Comment from Hotel Management
Apr 19, 2016 by Stacey , Hotel Management
Dear Valued Guest, We are delighted to hear that you enjoyed your time here. Thank you for sharing your excellent experience with other travelers. Should you return to the area, we would love to have you back. Warm Wishes, Stacey Stacey Kenar- Social Media Coordinator D (847) 949-5100 | F (847) 949 0117 skenar@doubletreemundelein.com DoubleTree by Hilton Libertyville-Mundelein 510 East IL Route 83, Mundelein, IL 60060
4 out of 5
Recommended
for Everyone
by A verified traveler from J

Great place, great price

Posted Apr 5, 2016
I enjoyex our stay. The room was a littlw small for me and my family of 4 people. Cuatomer service was great.
Comment from Hotel Management
Apr 22, 2016 by Stacey , Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback of your stay with us in Mundelein. Service is something that we strive to excel in to show our guests that we truly CARE. I look forward to your return in the future. Warm Wishes, Stacey Stacey Kenar- Social Media Coordinator D (847) 949-5100 | F (847) 949 0117 skenar@doubletreemundelein.com DoubleTree by Hilton Libertyville-Mundelein 510 East IL Route 83, Mundelein, IL 60060
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Plaines, IL

Good staycation hotel.

Posted Feb 19, 2016
The hotel was overall a pretty good place to stay for the night. The only recommendation would be is to have the indoor pool facility heated.