Ratings based on 1,412 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Shuttle service was fast and on time. Large shuttle bus with professional driver.
3 out of 5
by A verified traveler from Edwards, CO

Overpriced and dirty

Posted Apr 29, 2017
Dirty bathroom (mirror and tub/tiles with a soap stains) , room outdated and sheets looked like they were not changed (or so old) - for sure not for the price Expedia charged me. Looks like hostel. shuttle bus came 15 minutes later.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
Pros: Close to the Allstate Arena
Cons: better selections on breakfast
Very minimal on the breakfast out of things. Was told because of the switch/renovations. It was hard to find the hotel at first because the Hotel name had changed and I had no Idea!!
3 out of 5
by A verified traveler

Posted Mar 31, 2017
Our room was ran down blankets had stains on them . Needs some remodeling asap.
3 out of 5
by Michelle

Not as described

Posted Mar 28, 2017 on Hotels
There was no sign out front making this difficult to find. Main floor was nicely decorated, however the rooms need a lot of updating. I am a small person and the bathroom was tiny,I felt very cramped. I booked a 2 double bed room, which was not much room for two adults. However the breakfast was really good. The morning desk staff was helpful. I can't say the same for the night shift.
4 out of 5
by Leshonda

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
by Ken

Close to O'Hare and convenient.

Posted Mar 24, 2017 on Hotels
We got in very late. I called ahead and our rooms were ready and waiting when we got there.
3 out of 5
by Steve

Poor Customer Service

Posted Mar 23, 2017 on Hotels
No coffee cups in the room. I understand that happens some time. We called the front desk. They said that there was coffee in the lobby. I didn't want to go to the lobby for coffee. I asked that they have someone bring me coffee cups. They said OK, but that never happened.
4 out of 5
by JoAnn

Best deal in Rosemont

Posted Mar 14, 2017 on Hotels
Great hotel for the money. Free breakfast and parking. What more could u ask for.
4 out of 5
by Gregory

Good value

Posted Mar 14, 2017 on Hotels
Very good stay for the price. Would recommend.