Ratings based on 303 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by Monisha

Not a pleasent family weekend!

Posted Mar 13, 2017 on Hotels
My family and took a stay-cation for the weekend. All our little boys wanted to do was go swimming. On Saturday evening there were a lot of patrons at the pool. A woman complained about there being too many children in or around the hot tub and the overnight officer told my little boys they had to move. My babies are 7 and 5. First, you don't speak to underage children without an adult. Secondly, once I confronted him he told me we had to leave the pool altogether because its only open to adults after 10pm. And I should have read the rules when I checked in. But there was NO such rule in that matter and the hours at the pool entrance clearly stated the pool closed at 11pm. After be discovered he was indeed wrong! Officer Gonzalez came back and CLOSED the pool and said the chlorine level was off! Yea right. Then asked what was I going to do COMPLAIN about it? He was very RUDE and what was supposed to be a fun family weekend ended up being a disaster. All our babies kept asking was did the do something wrong?!
5 out of 5
by Malindastine

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
by A verified traveler

Awesome amenities

Posted Mar 12, 2017 on Hotels
We were there for a dance competition. The free breakfast and cocktail reception was very nice.
5 out of 5
by Kathleen

Great place to stay at reasonable price

Posted Mar 9, 2017 on Hotels
Excellent hotel as always. I have never been disappointed with Embassy Suites. Great breakfast, manager's reception and clean property. Close to everything.
5 out of 5
by chiquita

Nice hotel

Posted Mar 8, 2017 on Hotels
Me and my fiancé enjoyed our stay..
5 out of 5
by Cody

This traveler left a rating score only Posted Mar 7, 2017 on Hotels
5 out of 5
by A verified traveler

Pleasant stay

Posted Mar 7, 2017 on Hotels
Nicely decorated rooms. Good location.
4 out of 5
by Vernecier

Awesome

Posted Mar 3, 2017 on Hotels
Awesome
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Will definitely go back to stay didnt want to leave. Family was super happy nice weekend getaway.
4 out of 5
by Mary Ann

A week in Lombard.

Posted Feb 26, 2017 on Hotels
There are pluses and minuses, but I would definitely stay there again. Lighting in the room is not very good; Cleaning was not the best; carpet in room was stained. But staff friendly; breakfast is very good; location for me was great; public space was comfortable if a bit stark.