Embassy Suites by Hilton Chicago Lombard Oak Brook

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Primary image
Indoor pool
Indoor pool
Indoor pool
1 bedroom, in-room safe, desk, laptop workspace

Overview of Embassy Suites by Hilton Chicago Lombard Oak Brook

Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
707 E Butterfield Road, Lombard, IL, 60148

Explore the area

  • Popular LocationYorktown Shopping Center11 min walk
  • Popular LocationTy Warner Park8 min drive
  • Popular LocationOakbrook Center Mall10 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)23 min drive

Choose dates to view prices

About this area

Lombard

Located in Lombard, Embassy Suites by Hilton Chicago Lombard Oak Brook is in the business district and near the airport. Oak Brook Golf Course and Twin Lakes Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Yorktown Shopping Center and Oakbrook Center Mall. Sea Lion Aquatic Park and DuPage Children's Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Lombard travel guideOpens in a new window
Map

What's nearby

  • Yorktown Shopping Center - 11 min walk
  • Drury Lane Theater - 5 min drive
  • Ty Warner Park - 8 min drive
  • Gregg House Museum - 9 min drive
  • Oakbrook Center Mall - 10 min drive

Getting around

  • Downers Grove Fairview Avenue Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • Kona Grill - 6 min walk
  • Blueberry Hill Cafe - 9 min walk
  • P.F. Chang's - 10 min walk
  • Weber Grill - 11 min walk
  • The Capital Grille - 13 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with free breakfast and free area shuttle
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 262 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sitting areas and refrigerators. Other amenities available to guests include MP3 docks, microwaves, and room service.
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6.36 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available 6:00 AM–8:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

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Hotel
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Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from May 1 2022 to May 5 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 6.36 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 585 out of 981 reviews
5 - Excellent 60%
Rating 4 - Good. 218 out of 981 reviews
4 - Good 22%
Rating 3 - Okay. 79 out of 981 reviews
3 - Okay 8%
Rating 2 - Poor. 50 out of 981 reviews
2 - Poor 5%
Rating 1 - Terrible. 49 out of 981 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

1/5 Terrible

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My air conditioner was set on 60° and the room was still a sauna
Stayed 2 nights in May 2022

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at the front desk was rude, disrespectful and had very poor customer service skills. Management in particular.
Stayed 1 night in May 2022

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of perks, amenities and awesome things in the area. The was pretty busy though… noise was slight problem.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We plan a get away with a hot tub and the hot tub was broke and so (On check in the did not say anything about that or we would have asked for a refund and went somewhere else.) Also the women bathroom by the pool closed so we had gone down to change to swim and couldn't do that. I don't like to walk around hotel in swimsuit. I was upset and talked to the manager who said I needed to talk to the manager in the morning. But I just didn't have time to complain a 2nd time. I will not stay at this property again.
Stayed 1 night in Apr 2022