Nice but Cleaning Staff needs to improve
Posted Nov 28, 2016
Upon arriving the front desk staff told us that because we used Expedia, we wouldn't receive any of the benefits nor points for being a Gold Hilton Honors member, including free water, wifi, or pantry privileges, nor would we be put on the Hilton Honors floor. So sorry to say, I won't be using Expedia again to get a room. The room was fine but noisy from kids running in the halls late at night. Also housekeeping decided to make up only half the room as the sleeper sofa that my children were using was left unmade. Breakfast included was good but there was never a clean table to sit at on any of the three days.