Embassy Suites - Chicago O'Hare - Rosemont

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Featured Image
Indoor pool
Indoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Room Amenity

Overview of Embassy Suites - Chicago O'Hare - Rosemont

Embassy Suites - Chicago O'Hare - Rosemont

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5500 N River Rd, Rosemont, IL, 60018

Explore the area

  • Popular LocationDonald E. Stephens Convention Center2 min walk
  • Popular LocationRosemont Theatre5 min walk
  • Popular LocationFashion Outlets of Chicago10 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)7 min drive

Choose dates to view prices

About this area

Rosemont

Located in Rosemont, Embassy Suites - Chicago O'Hare - Rosemont is in the suburbs and near the airport. Shoppers can check out Fashion Outlets of Chicago, while everyone can enjoy the natural beauty of Camp Pine Woods and Garfield Park Conservatory. Check out an event or a game at Allstate Arena, and consider making time for LEGOLAND® Discovery Center, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Donald E. Stephens Convention Center - 2 min walk
  • Rosemont Theatre - 5 min walk
  • Fashion Outlets of Chicago - 10 min walk
  • Parkway Bank Park Entertainment District - 11 min walk
  • Rivers Casino - 4 min drive

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 7 min drive

Restaurants

  • Basils Kitchen — 1 min walk
  • Chicago Fire Oven — 3 min walk
  • The Capital Grille — 7 min walk
  • McCormick & Schmick's Seafood & Steaks — 7 min walk
  • Morton's The Steakhouse — 7 min walk

About this property

Embassy Suites - Chicago O'Hare - Rosemont

3.5-star suburban hotel near Donald E. Stephens Convention Center
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Other amenities include a 24-hour business center, valet parking, and conference space. All 294 rooms provide conveniences like sofa beds and living rooms, plus iPod docks and LCD TVs with cable channels. Guests will also find WiFi, wired Internet, and refrigerators.
Embassy Suites - Chicago O'Hare - Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations have separate living rooms and are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2016.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 3-device limit

Parking and transportation

  • Self parking on site (USD 29.00 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Free casino shuttle

Food and drink

  • Free cooked-to-order breakfast available 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends
  • 1 restaurant
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5100.00 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day, plus a deposit of USD 100 per night
Dogs and cats welcome
2 per room (up to 30 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 100 per night
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites - Chicago O'Hare - Rosemont Hotel
Embassy Suites - Chicago O'Hare - Rosemont Rosemont
Embassy Suites - Chicago O'Hare - Rosemont Hotel Rosemont

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 499 out of 935 reviews
5 - Excellent 53%
Rating 4 - Good. 255 out of 935 reviews
4 - Good 27%
Rating 3 - Okay. 77 out of 935 reviews
3 - Okay 8%
Rating 2 - Poor. 59 out of 935 reviews
2 - Poor 6%
Rating 1 - Terrible. 45 out of 935 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport with shuttle. Nice breakfast. Liked happy hour. TVs work poorly with satellite issues, annoying. Left phone cord, never surfaced when inquired about, disappointing.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was extremely accommodating! The room was clean, breakfast was great, COVID-19 policy were enforced, and it’s located in a great area. I would definitely stay here again.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Heart of Rosemont!!
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Excellent staff, excellent location.
Stayed 1 night in Oct 2021