Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Scott from Green Bay
Extremely DisatisfiedPosted Jul 14, 2015 on Hotels
waited for 30 min before anyone came to the front desk to check us in. unpleasant oder in the hallway by our room and also in the room. opened window to remove oder. Room had a kitchen, opened cupboards, no dishes, just coffee grounds & food crumbs. this area and the bathroom were not cleaned very well or at all. appeared to be small blood stains on the carpet. two twin beds, not queen beds. Would never stay at this property again
for Familiesby Fiona C.
Posted Jul 12, 2015 on Hotels
for Business Travelersby Donna s. from Aspen
Horrible ExperiencePosted Jun 17, 2015 on Hotels
Arrived middle of night after making reservation with Hotels.com just 45 minutes earlier, when flights were canceled at Chicago International Airport. Paid in full for a room with king bed. Arrived after midnight and there was no reservation and they had no available rooms. Fortunately I was able to stay because the desk clerk cleaned up a handicapped room that was dirty and let me go there. It was smelly and pretty uncomfortable. I was there just 6 hours and asked for a refund from Hotels.com, who said that they were told by the hotel that I was not eligible for one by the hotel. Awful night. Not sure who is to blame, but I should be getting a refund from Hotels.com and am pretty upset that they don't agree.
for Couplesby Barbara from Buffalo Grove
not for mePosted Jun 8, 2015 on Hotels
was not pleased with the smells and unfriendly atmosphere. I'm not sure how they can advertise that they provide breakfast...this was so skimpy and unpleasant.
for Everyoneby A verified traveler
Posted May 16, 2015
Comfortable,clean,good. Big kitchen. Nice TV. Soft bed.
for Getaway With Friendsby A verified traveler
Posted May 12, 2015 on Hotels
for Familiesby sunil dev from Salem VA
No room servicePosted May 3, 2015 on Hotels
The place is neat and clean. Well maintained. I stayed there for 4 nights. The problem I feed is "No room service". Bed sheets were not changed. Used towels were not replaced. On contacting the front desk, I was told that room service is available only on 7 nights or longer stay. On day 1 I was told that breakfast would be available between 6 AM and 11 AM. But at 10:30 AM nothing was available. Breakfast bar is served for breakfast. When I pay $100 a day, I expect freshly cooked breakfast like bread, scrambled egg, etc... I would not stay in here again.
for Personal Eventby A verified traveler
Just In Time!Posted Apr 22, 2015 on Hotels
Loved All the Amenities, the stove clean,fridge clean plus kept things cold, just wish the A.c. stayed on longer. Great job, Will BE Back.
for Business Travelersby A verified traveler
Posted Mar 16, 2015 on Hotels
for Business Travelersby Amanda
Posted Mar 6, 2015 on Hotels