Horrible staff, an even more horrible experience
Posted Apr 10, 2017
The room was covered in long & short hair clippings. The stench of Marijuana throughout the hallway. The front desk clerk - busted in my room, & didn't even give a courtesy knock! I have never experienced anything like this...ever before! I will never return to this establishment, nor will I recommend this place to anyone I know. The doors of this establishment would sound like bombs going off everytime a door would shut! I was disappointed beyond words. I will not be returning to this Extended Stay!
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Thank you for being our guest. We are so sorry for the inconvenience you experienced during your stay. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We hope you will give us an opportunity to make this up to you during a future reviewing.