Ratings based on 48 Verified Reviews

2.8 out of 5
46% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was well located for my travels that night.

Posted Dec 27, 2016
Everything went smooth with the exception of not having any coffee available when we left.
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
Your feedback is important. Thank you for sharing. It is good to know you valued our convenient location and had a good experience staying at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
2 out of 5
by A verified traveler

Much closer to Motel 6 than anything else

Posted Nov 12, 2016
Pros: Price was good
Low end hotel. Need to upgrade materials. Thin walls, etc etc
1 out of 5
by A verified traveler from US

Aweful

Posted Nov 5, 2016
Location: Itasca, Illinois
Not the friendliest left to stay at another hotel. Would not recommend this place ever
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. We apologize that you had a problem with the friendliness of the staff. To ensure your experience is not repeated, going forward we will review your survey with the staff members. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope you will give us a chance to make a better impression the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice little place

Posted Nov 1, 2016
Pros: Location and condition
Cons: Nada
Location: Easy to get to and close to all.
Hotel is easily accessible and in great shape. I have no complaints whatsoever.
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
I appreciate you sharing your comments. It is good to know out location and the condition of your room was suitable during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Much need time with my wife

Posted Oct 17, 2016
Pros: Clean rooms
Cons: noise reduction walls
Location: n/a
My wife and I need some alone time, took my son to his grandma and off we went . Booking and checking was a freeze , the room was clean and we had no complaints.
Comment from Hotel Management
Oct 21, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am pleased you favored your clean accommodations and that your wife was able to get some rest. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 out of 5
by A verified traveler from Richmond

Not Satisfied

Posted Oct 4, 2016
Pros: nothing
Cons: cleanliness of entire hotel.
Location: location was OK. not much to do near by if anything but grabbing an average lunch or dinner.
Staff friendliness was minimal to none. Service after 10 was non existent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2016
Pros: proximity to ORD airport
need to find a place near to airport on overnight connecting flight. good place for stay over.
Comment from Hotel Management
Oct 10, 2016 by Manager, Hotel Management
Thank you for sharing your experience. It is great to see you valued our convenient location to the airport. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
by A verified traveler

Posted Sep 10, 2016
Place is OK.. Bed is uncomfortable and their was a big hairball in the bath drain. It's a convenient location and priced accordingly so... If your on a budget and still wanna spacious room.
Comment from Hotel Management
Sep 20, 2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Your comments in regards to room size are much appreciated; yet, we were disheartened to read about the comfort of the bed and the housekeeping issue. Thanks to your comments, we will be reviewing your comments with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2016
I wouldn't consider muffins breakfast. No fresh fruit.
Comment from Hotel Management
Sep 19, 2016 by Manager, Hotel Management
Thank you for sharing your comments about your stay. I am disappointed our grab-and-go breakfast did not meet your satisfaction, however, it is good to see you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler

hotel front service was terrible.

Posted Aug 2, 2016
not nice. not responsible. not recommended to stay this hotel