Ratings based on 448 Verified Reviews

3.0 out of 5
52% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Lucky in Lombard

Posted Apr 23, 2017
Pros: The hotel is in a convenient location and easy to get to.
Cons: This hotel is going to need to get refreshed sooner than later. Feels very outdated and stuck in the 80's.
Location: Location is great and easy to get to.
I was in Lombard for an event and thought I would easily get a hotel but that turned out not to be true. My top two choices were booked and this Extended Stay was the only place left. I think the price was reasonable. Unfortunately, there were some loudmouth people partying until 3AM on Friday night. There was something on the inside of my bed cover that looked kind of nasty. I ended up sleeping with my clothes on because that made me feel the bed wasn't clean. I didn't ask for a new cover as I was tired and it was late. The room is definitely no thrills for this price but the rest of it was clean and presentable. I was in a non-smoking room but it seemed like people were still smoking in there. The staff is very friendly and you can tell they are doing the best they can with what they have. In the end, I was thankful to have found a room for the night but would say this hotel is just okay and is about what you can expect for the money.
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
Michael, thank you for your recent review. We are pleased to know you loved our affordable rates and the service provided by our staff. We appreciate you sharing your observation about the lack of detail to your room. We have brought this to the attention of our housekeeping for review and action. Please visit us again, it will be a much better experience. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2017
Hotel was good i will book a room here again. Just wish when we got there the window wasnt open took forever for the room to heat up but other than that it was ok.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see you enjoyed your room accommodations and that you overall stay at our hotel was pleasant. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
4 out of 5
by A verified traveler

Posted Jan 27, 2017 on Hotels
Good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 17, 2017 on Hotels
5 out of 5
by Geordinagutie

This traveler left a rating score only Posted Jan 8, 2017 on Hotels
1 out of 5
by Deonna

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
1 out of 5
by A verified traveler from G

Awful- 2-4am

Posted Jan 2, 2017
50-65 people in a room too loud underage drinking. Aware of New Year Parties but this was rediculous. some staff rude
4 out of 5
by D'Angela

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel was comfortable and close to Midway.

Posted Dec 1, 2016
Hotel was comfortable...the room was clean and staff provided great service...
Comment from Hotel Management
Dec 14, 2016 by Manager, Hotel Management
Thank you for sharing your experience. It is good to know you were well accommodated by our staff and that our hotel was comfortable enough to meet your needs. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
by A verified traveler from Oak Brook

Posted Dec 1, 2016 on Hotels
good, just I don't like they don't clean the room daily and I went to ask the front desk if they clean the room and they told me I have to pay extra, they clean the room once a week