My toilet leaked water when flushed, sheets had cigarette holes and even with the room freshly painted it still smell a little like cigarette smoke..the elevator didnt have a certificate. And not one trash can in the room
Comment from Hotel Management
Feb 17, 2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will make sure we are implementing deep cleaning and preventative maintenance procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.