would never go here again
Posted Aug 5, 2015
Dark, dirty, hot & smells of cigarette smoke. For the price I would have expected a much better experience. I could have had a nice room at Motel 6 or Red Roof Inn for a lot less.
Minimal cable channels. Need to request kitchenware, they do not automatically provide.
No housekeeping if you stay under a week- that's fine but they don't even empty garbage! They provide one small garbage can in the bathroom, that's it. If you are going to be that tight with garbage cans, at least have the courtesy to empty it daily! I went to the desk to request ice and was told they don't have an ice machine. What?!
Again, never again- very unpleasant experience!
Comment from Hotel Management
Aug 21, 2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear about your unsatisfactory experience. To uphold our company's high standards, I will be reviewing our room inspection procedures with our staff and will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so this feedback means a lot to us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.