Worst Extended Stay ever.
Posted Sep 18, 2016 on Hotels
Will not be staying there again. I have stayed at other Extended Stay hotels and this was by far the worst experience. There are two extended Stay hotels within a mile of each other, so I decided to go to this one since it was the "newer" one. At check in the front desk person didn't aknowledge me right away. No smile, no enthusiasm. Made me feel, meh. On top of that the maid was standing right next to her speaking Spanish, which obviously they were speaking about me because the maid was giving me strange looks. Once I got to the room, the first thing I noticed was the smell. It smelled of throw up and Lysol. Upon further inspection I noticed that the kitchen cabinets were damaged and the door adjacent to the next room over had damage on it from being slammed into the tv cabinet next to it. This clearly was a "party" room. It is a "non-smoking" room but the people next door were smoking cigarettes all the way through midnight. When I called the front desk, they didn't do anything about it...so I had no choice but to tough it out. The next morning I got a knock on my door about 9 am. It was a different maid asking when I will be leaving....I have a do not disturb tag on my door and the checkout is not until 11. Poor, poor service. I won't be going there ever again.