Ratings based on 186 Verified Reviews

3.5 out of 5
55% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from joliet,il

Decent hotel for the price.

Posted Mar 14, 2017
Hotels location is excelent. Its located close to everything schaumburg offers. Took 5 minutes to get to medieval times. It did however take over an hour to get checked in. The hotel blamed expedia, expedia blamed the hotel. There was no responsibility taken by anyone for the late check in. The beds are increadibly firm. If your used to sleeping on firm beds like my husband you'll be fine. I however am NOT. The bed was horribly uncomfortable for me and I am now suffering from back pain which ive never had in all my life. Like I should go to the doctor horrible back pain. My husband is fine though. There is a small kitchennette in the room. It is not stocked. You have to ask for items at the front desk and then haul it up yourself. Our room was not fit to supply our coffe pot we were given. We plugged it in every outlet. It blew the fuse. Every. time. So we go down to get coffee well within the short breakfast time frame of 6am-9:30am thinking there would be coffee down there. There wasnt any left. We had to drive to dunkin donuts for coffee. If your looking for a cheep hotel with a kitchenette and hard beds, and you dont mind hour long check ins and having to drive around to get coffee this might be the hotel for you. I'll probably stay somewhere else next time...because my back is seriously killing me.
2 out of 5
by A verified traveler from B

Issues with the hotel

Posted Mar 6, 2017
Waited 15 minutes at the front desk to check in before the employee came off the elevator. Never apologied for our wIt. No note on desk saying they would return. The lights and clock were not pluged in and when I move the night table to.plug them in i found 2 empty bottles of soda on the floor. The refrigerator was not cleaned. There was dried spilled stuff in the refrigerator. We went down for breakfast at 830 and the basket with muffins and bars was empty. No employees in sight.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Great Place............................................................................................
3 out of 5
by A verified traveler

Posted Feb 9, 2017
The room is full of Indian food smells. Opening window doesn't help.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
1 out of 5
by KOTA

Posted Dec 24, 2016 on Hotels
I cannot connect wifi...during the stay
5 out of 5
by A verified traveler

Awesome

Posted Dec 18, 2016 on Hotels
nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2016 on Hotels
4 out of 5
by A verified traveler

Comfortable and clean

Posted Dec 8, 2016 on Hotels
It is good clean hotel with comfortable rooms.. The only thing lacking was the continental breakfast. Very limited selection and for what was called a continental breakfast.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review. It is good to know you enjoyed your accommodations, but disappointing to read that you did not prefer our grab-and-go breakfast. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2016 on Hotels