There's a big difference between rooms on the first & second floor! The first night we were on the bottom floor & it was OK - the second night we got a room upstairs & it was like a different hotel completely. If you can request the second floor! Amenities are newer & in much better condition....
Comment from Hotel Management
Jul 12, 2016 by Dominique, Hotel Management
Dear Guest, Thank you for your feedback. We strive on making sure all our guests have a great experience when visiting our hotel. All our floors have the same amenities and were all renovated at the same time. We hope to see you again when you're visiting in the Naperville area. Thank you!