It was just changed over to four points3days before. So it pretty confusing with no signs of the address or anything. It took a long time to get a room because they weren't ready with workers still finishing. Big room but very small bathroom.
Comment from Hotel Management
Dec 17, 2016 by TJ, Hotel Management
Thank you so much for staying with us and for taking the time to complete a review of our property.
We are very excited about changing flags to Four Points by Sheraton and we hope that our guests will be as well! As you mentioned, in the last few days before the change, there was a lot of last-minute activity going on to get ready. Unfortunately, there were still a few I's to dot and a few T's to cross, and we did have a lot of staff and construction crew running around like crazy to get everything in order.
We are still working out a few little things, but we are now fully operational, and our guests' feedback has been tremendous.
I hope that you will come back and stay with us again soon!
We all look forward to welcoming you back to the Four Points by Sheraton Buffalo Grove!
Assistant General Manager