Ratings based on 14 Verified Reviews

4.2 out of 5
82% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Nice Hotel Updates for the Area

Posted Apr 21, 2017
Pros: The remodeled rooms and common spaces.
Cons: Housekeeping needs a little more training on tidying up the rooms.
I used to stay at this hotel when it was a Wyndham Garden and really showing its age. It was very exciting to stay after its remodel to a Four Points. They did a wonderful job of updating all the fixtures and adding amenities like the fancy down comforters.
Comment from Hotel Management
Apr 22, 2017 by Dan Affleck, Hotel Management
Thank you so much for your review. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Posted Apr 18, 2017
Great family Easter time ! I like my room, clean hot tub and swimming pool !
Comment from Hotel Management
Apr 22, 2017 by Dan Affleck, Hotel Management
Thank you much for taking the time to write a review. We're delighted that you enjoyed your stay. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Clean room and hotel, good location, easy access from highway and staff is very helpful. Restaurant and others plaza near by. I will be back soon.
Comment from Hotel Management
Mar 20, 2017 by Dan, Hotel Management
Thank you so much for taking the time to write a review. We're pleased you were happy with your stay. We look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Very convenient hotel

Posted Feb 25, 2017
Cons: The desk staff is often misinformed about hotel rules. We were told the breakfast was served until 11 am. This turned out to be false.
The 4 Points by Sheraton is about a mile and a half from m son's home. It is a convenient and very comfortable place to stay. Taking a room with breakfast is a good idea as the omelets are superb! The staff in the eating area is quite solicitous and makes you feel welcome.
1 out of 5
by A verified traveler from Toronto

Posted Feb 23, 2017
Very cheap service. Felt like I was in a Mc Motel. Not at all value for money.
Comment from Hotel Management
Apr 22, 2017 by Dan Affleck, Hotel Management
We were disappointed to hear that you didn't have the best experience. Please understand this is not the norm. We hope you'll give us another opportunity to meet and exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Feb 13, 2017
I reserved one king size bed room. When I got there they told me they only have rooms with 2 queen size bed only. Otherwise everything was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elkhart IN

Fantastic hotel

Posted Feb 6, 2017
We have stayed in $400+ hotels and both agreed this one was better! Rooms are very spacious and clean and staff is more than ready to help and quick to respond if you need anything. Very good experience for us and we will likely stay again!
Comment from Hotel Management
Feb 9, 2017 by TJ, Hotel Management
WOW! Thank you so much for your kind words! I will definitely share your comments with our team, they love hearing that their hard work pays off! If there is anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon! TJ Geurtsen Assistant General Manager
4 out of 5
by Jackie

Posted Jan 22, 2017 on Hotels
The room was extremely clean, spacious and comfortable. I have stayed here before several times for business. The change over to Four Point Sheraton is very noticeable and welcomed.
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Dear Jackie, Thank you for your continued loyalty to our property and thank you for taking the time to complete a review of our hotel. I am glad that you have embraced out change to a Four Points by Sheraton, we have too! We absolutely love it and it makes our day when our guests do too! I will definitely share your comments with our team, they love hearing our guests positive feedback. We look forward to welcoming you back soon and hopefully provide you with a 5 STAR experience! Kindest Regards, TJ Geurtsen Assistant General Manager
5 out of 5
by Scott

Nice place. would return

Posted Jan 19, 2017 on Hotels
Business trip. Stayed 1 night. They are remodeling but you wouldn't know. they were working far from where we were and they work during normal working hours that I saw. Nice people at front desk. What is remodeled is done nice. Not all entirely new, but refurbished. NIce location for our business event. Close to many restaurants. Hot tub very refreshing and needed. I would return again.
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Dear Scott, Thank you for your kind words and for giving us 5 STARS! We definitely hope you will come back again soon! Kindest Regards, TJ Geurtsen Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017 on Orbitz
I live in the area but wanted to get away for a weekend with a friend who was coming in from out of town. We stayed at the hotel for 2 nights and would stay there again!