Ratings based on 432 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Grand Rapids, MI
Perfect weekend.Posted Jul 2, 2016
We will look to stay here again. Everything was perfect.
by A verified traveler from Michigan
Nice hotel in an excellent location in ChicagoPosted Jun 24, 2016
Pros: The valet and staff outside the hotel greeted us by name and were extremely efficient. Wonderful team
Location: outstanding location for shopping and access to Michigan Ave. & resturants
Booked this hotel with very short lead time, as our original hotel couldn't accommodate early check in. They were wonderful to deal with.
by A verified traveler from honolulu hawaii
Phenomenal service.Posted Jun 14, 2016
We asked for the hotel to adopt us! Every single thing was perfect. We will go back again and again.
by laurel from Tallahassee, FL
It's All About the ServicePosted Apr 26, 2016 on Hotels
Perfect! Service was worth every penny. Location is great.
by Jacqueline from Palos Verdes, CA
Posted Apr 4, 2016 on Hotels
I had two teenagers with me and the hotel would leave a surprise for them each day when we returned, i.e. chocolate dipped rice krispies. Very nice touch.
by Krista from Marquette, MI
Posted Apr 4, 2016 on Hotels
The only complaint we had was the foldout bed. The mattress was thin and uncomfortable. The hotel offered a rollaway but we didn't want to crowd the room.
by A verified traveler from pdx
Not quite five starPosted Apr 2, 2016
Wish there were better outlets and more updated furnishing. I had to request a coffee machine to the room. It is not quite a five star hotel in my mind. The art is great in the hallways.
Posted Mar 28, 2016 on Hotels
by A verified traveler
First time at Four SeasonsPosted Mar 27, 2016 on Hotels
I've always wanted to stay at the iconic Four Seasons and I got the chance on a trip to Chicago. I am not sure if I was expecting too much, but I was disappointed. While waiting to check in, even if there were several, what seems to be like open counters, no one acknowledged me to simply say "someone will be with you in a minute..." I had to wait for the elevator, about 5 minutes, for an elevator, it is a long wait. I waited for a restaurant hostess, the entrance was not manned and I even played around and mockingly "yelled out" an echoing "hello, anybody home". Somebody showed up eventually, but no apologies for the wait. The wait for our food too was excruciatingly slow. I thought the Four Seasons was known for its impeccable service. Though, I have to say, that the valet was attentive, probably because they receive tips. Otherwise, the lobby staff, has to be trained to make eye contact, the restaurant staff has to be trained to make sure you have someone there to greet guests. Also, I dropped by The Peninsula, the Four Seasons looked like a Marriott compared to The Peninsula's jaw dropping decor. The only feature I was not disappointed on was the speed of the WiFi connection as well as our city view, but for THE Four Seasons, that is not saying much.
by luciana from Venezia
Bello solo se soggiorni in una suitePosted Mar 21, 2016 on Hotels
Camere standard non all'altezza