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I had read mixed reviews about this hotel and thought something was wrong because the reviews were all over the place. I had a pleasant experience, the room was clean and I found the staff to be attentive. For the price you will not find a better value. If I had one small thing to say is I wish the ...
I rented 4 rooms for my birthday weekend. Hotel was having problems with the internet and had to cut a hole in the wall right by one of the rooms. They left the tools lay on the floor and there was wall board dust all over the floor and never bothered to vacuum it up. It tracked into their room. ...
We attended a wedding for the weekend. Loved the downstairs bar, location, room was nice and comfortable. Valet parking was VERY expensive - we should have just used Uber and NOT rented a car. Food at the wedding was OK - not great. Brunch on Sunday was much better.
We called ahead and asked for early checkin. When we arrived they said the person we talked to didn’t make a note so they couldn’t check us in. They said they would let us know when our room was ready. 5 minutes after walking away, we got a text saying our room was ready. Unfortunately we had to ...
Very good location , great staff , very clean and comfortable room , maybe a little more variety with the tv channels , none of them showing hockey , only football . Other than that , no complains
Love the window seats and view of Chicago River obtained by requesting certain end rooms! It offered a wonderful reading nook for youngsters and oldsters a like! Though the restaurant is closed we enjoyed our recent stay and went to Navy Pier’s Winter Wonderland and Rain Forest Cafe!
Staff was incredibly nice. Hotel was a great place to stay right in the middle of the magnificent mile. Hotel restaurant food was over priced for the amount of food you got but I guess thats to be expected. Room was beautiful. Really enjoyed experience.
The aqua building & hotel is wonderful, and our experience was great overall. The only complaint was that our keycards to the room deactivated before the noon checkout time, which almost made us late for our flight out of Chicago.
The check-in process was super quick. Eren was wonderful. Stayed in a newly renovated room, it was absolutely beautiful and the view was incredible. I LOVED the breakfast! OMG, it was so delicious! I am excited to stay again soon!
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