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I stayed here with my sister and my teenage niece because we were seeing a show and it’s right next door to the theater. The hotel is beautiful and the rooms are larger than average. However the room had a funny chemical smell in it. I don’t know if it’s because it’s an older hotel or if it was an ...
We took the junior suite and it was spotless ( which is rare for most hotels). Check-in and check-out was swift. Breakfast was plenty and area decent size. Staff was courteous and friendly. Location and parking are a plus. Highly recommended for the value for money.
Awesome crew .. attemptive to detail. My daughter lost her small toy and call the receptionist and they send the housekeeping and they when and look for it until they found it .. appreciated..
Stayed during the week so might have had different experience on the weekend. Room was clean and spacious; staff was friendly; walked to Rialto Theatre; We would stay here again
Was in Chicago to see the Bears/Lions game, just happened to be, Just happened it was the night of the light parade and fire works on the river. So we got a bonus we was not expecting, The fire works were awesome.
The property is beautiful, every floor has kind of like a balcony and real plants. The beds were really comfortable. The parking is kind of expensive though, I don't remember exactly but it was over $30 for a day.
The hotel is great, with all the comfort one may need, but perhaps not as interestingly decorated as other Kimpton hotels where I’ve stayed. I am very hapoy I was accomodated 3 h before normal check-in time. Also , the “free wine and snacks” hour ( 5-6 PM) is a very appealing touch.
I made this reservation for a coworker for a conference. He was very impressed with the hotel. I was staying at the Swissotel and came over for a cocktail one evening and back the next morning for breakfast. Will look at staying here myself for personal and/or business next time I am in Chicago.
Ability to control room temperature(heat) was challenging, as thermastat seemed to not be working properly, and the baseboard heating’s control knob either left the room too cold or too hot.
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