Ratings based on 62 Verified Reviews

4.2 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

great place to stay

Posted Dec 20, 2016
Came in town for a short conference at Wheaton. Nice and clean - comfortable beds. Staff is friendly
Comment from Hotel Management
Dec 23, 2016 by Lori V. , Hotel Management
Thank you for taking the time to recognize our team and providing us with your feedback. We take great pride in trying to provide the friendliest guest experience, because while you are here, you are part of our family.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Love free breakfast!

Posted Dec 1, 2016
Staff was very friendly. This is a good place to stay if traveling with children. Very simple design, nothing fancy about it. There were many dogs in this hotel which can be heard barking while walking down the hallway. However, I didn't hear them in my room. Free coffee and tea all day is a plus.
Comment from Hotel Management
Dec 5, 2016 by Lori V., Hotel Management
It was a pleasure having you as our guest. Thank you for also taking the time out to provide us with your review and comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in great location

Posted Oct 3, 2016
Pros: Great location and very nice room with comfortable bed. Breakfast was alright.
Cons: Bathroom floor could have been cleaner.
Check in was fast and staff were very courteous.
Comment from Hotel Management
Oct 3, 2016 by Lori, Hotel Management
Making you happy makes us happy. I am so delighted to see you enjoyed your stay with us. Thank you for your time and feedback as it always helps us improve our guest's satisfaction.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wadsworth, IL

Nice hotel close to a business outing

Posted Oct 3, 2016
Pros: The indoor pool was the selling point of the hotel.
Cons: Mattress was a little soft for my taste.
Location: Location was excellent for my outing in St. Charles.
Staff went above and beyond what the were expected to do. We had dropped a baby blanket in the parking lot, they found the blanket - washed it and sent it to us. Couldn't have been more welcoming at the front desk. Every time I saw the same employee - he asked if I was having a good day and enjoying my stay. If there was something I needed - don't hesitate to ask.
Comment from Hotel Management
Oct 3, 2016 by Lori, Hotel Management
Making you happy makes us happy. I greatly appreciate your feedback. Thank you for your time and comments
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin Rapids, WI

Quiet pet friendly hotel

Posted Sep 3, 2016
Pros: Pet friendly, clean, quiet, easily accessible from highway.
We were traveling through Illinois and stopped to visit friends. The hotel has an easily accessible location off the highway. They are pet friendly and there was no charge. Good night's stay!
Comment from Hotel Management
Sep 9, 2016 by Lori, Hotel Management
Making you Happy, makes us Happy. I am so delighted to see you enjoyed your stay with us. Thank you for being our guest and providing us with feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

Nice hotel

Posted Jul 19, 2016
The hotel was nice and the staff were friendly and helpful. We had hot breakfast and the amenities were great. My sister enjoyed the hot tub :)
Comment from Hotel Management
Jul 26, 2016 by Lori, Hotel Management
It was our pleasure having you as our guest! I am so pleased to hear you enjoyed your stay with us! It is our goal as a team to ensure you are 100% Happy with your stay! Your happiness is our guarantee!
5 out of 5
Recommended
for Everyone
by A verified traveler from East Moline,IL

Great Stay!

Posted May 5, 2016
Had a very pleasant stay!... Great service and staff!... Very enjoyable breakfast!.. in town for wrestling tournament... Staff called local gym and arranged a workout for his son to cut some weight!... Overall great experience!
Comment from Hotel Management
May 16, 2016 by Lori V. , Hotel Management
I am so pleased to hear our team provided excellent service to find a local gym for your son. I am truly honored to have such a great team. Thank you so much for your time and recognizing our team.
2 out of 5
by A verified traveler from chicago

Lost 2 Days

Posted Apr 25, 2016
Friend slipped on the first step of the pool. Not much we could do to enjoy our time together with her foot on ice and elevated.
Comment from Hotel Management
Apr 28, 2016 by Lori, Hotel Management
Thank you for being our guest, and taking the time out to provide us with your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2016
Very friendly staff, older but nice hotel. The restrooms were very nice.
Comment from Hotel Management
Apr 18, 2016 by Lori, Hotel Management
Thank you for your kind comments and being our guest. I greatly appreciate your time and feedback. Thanks again and hope you have a great week!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2016
Great hotel. Breakfast one of best I've been to in a hotel.
Comment from Hotel Management
Feb 25, 2016 by Lori V., Hotel Management
Thank you for being our guest! I am so honored to hear you enjoyed your stay with us! Thank you for the feedback and lovely comments. I hope you have a great weekend and again, thank you for your time.