Ratings based on 339 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

great place to stay

Posted Dec 20, 2016
Came in town for a short conference at Wheaton. Nice and clean - comfortable beds. Staff is friendly
Comment from Hotel Management
Dec 23, 2016 by Lori V. , Hotel Management
Thank you for taking the time to recognize our team and providing us with your feedback. We take great pride in trying to provide the friendliest guest experience, because while you are here, you are part of our family.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Love free breakfast!

Posted Dec 1, 2016
Staff was very friendly. This is a good place to stay if traveling with children. Very simple design, nothing fancy about it. There were many dogs in this hotel which can be heard barking while walking down the hallway. However, I didn't hear them in my room. Free coffee and tea all day is a plus.
Comment from Hotel Management
Dec 5, 2016 by Lori V., Hotel Management
It was a pleasure having you as our guest. Thank you for also taking the time out to provide us with your review and comments.
5 out of 5
by A verified traveler

Great room and service

Posted Nov 9, 2016 on Hotels
Great hotel we needed a place for a funeral and they were excellent for location and friendliness. Would recommend to anyone!!
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
I am so sorry to hear about your loss. However, I was very happy to hear you enjoyed our hotel. Thank you so much for your kind comments and feedback.
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Trip was for a funeral, so wanted a decent room for a decent price close to the venue, with a common area large enough to let the extended family gather. This hotel fit the "bill."
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
I am very sorry to hear about your loss. Thank you for choosing to be our guest. Thank you again for your time and feedback!
5 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Good
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you so much for your time and kind comments. We are so pleased to hear you enjoyed your stay. Making you Happy, makes us Happy! So, thank you for making us happy ;) Hope you have a great week!
4 out of 5
Recommended
for Everyone
by A verified traveler from Loveland, Colorado

Posted Oct 24, 2016 on Orbitz
Pros: Location
Cons: The free internet was slow.
Staff was very friendly and accommodating for an unexpected early check-in. Room was clean and comfortable.
Comment from Hotel Management
Oct 31, 2016 by Lori V., Hotel Management
Thank you for your time and feedback! It was a pleasure having you as our guest!
4 out of 5
by A verified traveler

Posted Oct 23, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for being our guest and providing us with feedback! Making you Happy, Makes Us Happy! That is our Happiness Guarantee!
4 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
I have stayed here a number of times mostly for family gatherings...However hosekeeping did not clean my room the 2 nights I was there:( Was gone all day for a reunion and came back to a still dirty room:( Nice to come back for a refreshing clean room. A 'yipping' dog was heard all day on my floor...somewhat disappointed this time around. Plus if you have to go out to eat or pick up something ...you have to Uber or taxi.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
I am so sorry your room was not cleaned on the second day of your stay. Did you happen to have a do not disturb sign on your door at all during the morning time by any chance? Please know we do also strongly stand by our 100% Happiness Guarantee policy. Which means if you are not happy with your stay, by informing us, we want to make you happy in any way possible. Making you Happy, Makes us Happy!
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for being our guest and providing us with feedback! Making you Happy, Makes Us Happy! That is our Happiness Guarantee!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in great location

Posted Oct 3, 2016
Pros: Great location and very nice room with comfortable bed. Breakfast was alright.
Cons: Bathroom floor could have been cleaner.
Check in was fast and staff were very courteous.
Comment from Hotel Management
Oct 3, 2016 by Lori, Hotel Management
Making you happy makes us happy. I am so delighted to see you enjoyed your stay with us. Thank you for your time and feedback as it always helps us improve our guest's satisfaction.