Ratings based on 2,441 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Mar 26, 2017
Great view from the 34th floor. Close to everything 😊😊😊😊😊
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel and excellent location

Posted Mar 25, 2017
Pros: Nice hotel and location.
Cons: Nothing to said
Location: The location is perfect for people who want to walk in Magnificent Mile and visit the Northwestern University.
Nice hotel. For us, one block from Magnificent Mile and near to Northwestern University the location is excellent. The breakfast was ok. All days was the same housekeeper, excellent person, professional and careful with her work. Five star for her.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Mar 25, 2017
Nice hotel close to shopping. Would have given excellent review except elevators in the morning were slow. We waited over 15 minutes to get the elevator.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from El Salvador

Nice Hotel, good location, and great staff

Posted Mar 24, 2017
Pros: I liked its location, Room Layout and Service.
Location: Parks, shops and great dining places are at walking distance. Nice for day work and leisure at evenings.
Went to Chicago on a business trip, but were also able to enjoy the city. Hotel is very well located, near to shops, restaurants and local attractions. Great Staff, good room layouts, and a comfortable bedding make this a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location! Right near Michigan Ave.

Posted Mar 20, 2017
Great experience from start to finish! The valet was friendly and helpful, front desk staff polite and informative. Our room was very clean and looked newly renovated, and the view was awesome!
5 out of 5
Recommended
for Students
by A verified traveler from cape girardeau

Posted Mar 19, 2017
really awesome. reasonable price and good quality
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Mar 18, 2017
This hotel was perfect for us! Right off Michigan ave at a great price. Will definitely check it out again for future stays!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinoisjs

Perfect location, lot of great restaurants nearby

Posted Mar 18, 2017
Great location, near a lot of restaurants and bakeries and perfect walking distance to the many shops (Sephora, Coach, etc). Hotel staff was extremely courteous, the room was clean and updated. The only discomfort was the heat. It would kick on multiple times in the night and would wake my boyfriend and I up it was so loud.
5 out of 5
Recommended
for Families
by A verified traveler from Florida

Great location.

Posted Mar 17, 2017
Pros: Location,breakfast and staff.
Cons: Microwave in room would be nice.
Location: Near many high end and affordable stores such and museums. Easy assess to transportation.
Located near many stores and restaurants. Walking distance to Art Institute and Navy Pier.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2017
Great location. Nice place to stay. Free breakfast was good but not enough seating