Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Orange County, CA

Perfect home base in northern suburbs

Posted May 18, 2016
Stayed here on a house-hunting trip and it was lovely. The hotel is clean, suites are large, staff was friendly and very helpful. It's walking distance to several restaurants, and easy access to towns all around it.
5 out of 5
by A verified traveler

Posted May 6, 2016
Very nice area and hotel! Everything was very clean and well kept. Friendly staff!
Comment from Hotel Management
May 6, 2016 by JR, Hotel Management
We greatly appreciate your kind words! Our staff strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
5 out of 5
by A verified traveler

Posted May 1, 2016
Most friendly and helpful staff ever!! Room was spacious, beautiful and very clean. My only complaint was the pool was very cold.
Comment from Hotel Management
May 7, 2016 by JR, Hotel Management
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed the room and the service provided by our team, as they do try very hard to ensure each guest has a wonderful stay. We would like to apologize for the pool issues you experienced with us. We hope you will try us again the next time your travels bring you to the area!
4 out of 5
by A verified traveler from Joliet il

Nice hotel,great location

Posted Mar 8, 2016
Pros: Location
Cons: Warm pool
Only complaint. No hot tub at pool and the water was cold
Comment from Hotel Management
Mar 12, 2016 by JR, Hotel Management
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed our location and the service provided by our team, as they do try very hard to ensure each guest has a wonderful stay. We would like to apologize for pool issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team I am truly sorry that we did not deliver that for you. We hope you will see us again the next time your travels bring you to the area!
3 out of 5
by Juan

Posted Feb 26, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by JR, Hotel Management
Thank you for your review! We know your time is valuable and we really appreciate the feedback. It was a pleasure having you stay with us and we really appreciate your business.
4 out of 5
by Scott from Janesville, WI

Good place to stay

Posted Feb 22, 2016 on Hotels
Nice room, looks like the hotel has been updated recently and looks good. The shower was a little weird as it was two sliding glass doors. The pool was small and a little dated, good breakfast, pre made omlets, eggs, potatoes, and the standard cereal, toast arc. I would stay here again.
Comment from Hotel Management
Apr 30, 2016 by JR, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your feedback and to learn your appreciation of our hotel. I was pleased to hear you specifically enjoyed our updates and hotel accommodations. It's always good to hear we are meeting the expectations our guests come to expect and deserve. We appreciate your comments of satisfaction and we hope to see you again soon!
5 out of 5
by Tracy

Wonderful Stay

Posted Feb 16, 2016 on Hotels
Wonderful staff. Very friendly. Breakfast was awesome. Would stay here again.
Comment from Hotel Management
Apr 30, 2016 by JR, Hotel Management
We greatly appreciate your kind words! Our staff strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
4 out of 5
by A verified traveler

Posted Feb 14, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by JR, Hotel Management
Thank you so much for your review! We know your time is valuable and we appreciate you taking the time to share your experience with others. Our staff strives to create a wonderful experience for all of our guests and we are glad you enjoyed yours. Thank you for the feedback and we look forward to having you with us again soon!
4 out of 5
by A verified traveler

Posted Feb 5, 2016
Found room clean and comfortable. Breakfast selection was very good. Staff was friendly and helpful. Only complaint was the water pressure at the bathroom sink which was a trickle. This must be a water conservation effort by the hotel chain because the one in Youngstown, PA was just as bad. I'd give them a 5 otherwise.
Comment from Hotel Management
Feb 7, 2016 by JR, Hotel Management
Thank you for sharing your experience at the Hampton Inn & Suites, Lincolnshire! We were happy to learn that your enjoy the room, breakfast and staff. We also appreciate your constructive comments and apologize for not fully meeting your expectations with regards to the water pressure. We have taken steps to resolve your concerns, and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
5 out of 5
by A verified traveler

Posted Feb 3, 2016 on Hotels
Comment from Hotel Management
Apr 9, 2016 by JR, Hotel Management
We greatly appreciate your kind review! Our staff strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!