评分基于 993 条真实点评
4.4 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 真实点评
用户:真实旅客
发布日期:2023年9月5日
The perfect location for walking around Chicago loop: art institute, magnificent mile, dinning, coffee shops, navy pier, jazz festival, …
酒店管理层的评论
2023年9月5日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,Thank you for sharing a five-star rating of your recent stay at the Hilton Chicago! We are excited to read that you loved our premium location and that our hotel gave you easy access to places you wanted to visit.We look forward to welcoming you back on your next visit to Chicago.Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日
Nice staff
酒店管理层的评论
2023年9月5日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,Thank you for sharing a four-star review of your recent stay. We are happy to know that you appreciated our nice staff.We hope to welcome you back soon.Hilton Chicago Team
用户:真实旅客 来自:Atlanta
发布日期:2023年9月4日
酒店管理层的评论
2023年9月29日,回复:酒店管理层 Hilton Chicago
Dear Valued Guest,Thank you for choosing the Hilton Chicago as a place to stay in the city. We greatly appreciate your 5/5 rating. We hope to welcome you back soon.-Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日
酒店管理层的评论
2023年9月6日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,We are sorry to see your low rating. We are committed to taking care of our guests and wanted to ask if you would be willing to provide us with detailed feedback regarding your experiences that prompted you to rate lower than the score of 5 that we strive for. Any information will be very much appreciated as well as any recommendations you may have for us to improve our service on your next visit.We look forward to your reply.Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日
酒店管理层的评论
2023年9月6日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,Thank you for sharing a four-star review of your recent stay at our hotel. We hope for a return visit so we can exceed your expectations.Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日 发布在:Orbitz
酒店管理层的评论
2023年10月28日,回复:酒店管理层 Hilton Chicago
Dear Valued Guest,Thank you for sharing a 4/5 review of your recent stay at the Hilton Chicago. We are thrilled to know that your visit was excellent. Thanks for choosing our hotel as a place to stay in the city.We look forward to welcoming you back.Hilton Chicago Team
用户:真实旅客 来自:Naperville
发布日期:2023年9月4日
I love the ideal of the double bathroom. This is my first time ever been at a Hilton property that has 2 bathrooms in the room. I totally Love it! Made thing go much faster getting in and out!
酒店管理层的评论
2023年9月4日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,Thank you for the five-star rating of your recent stay at the Hilton Chicago! It was a pleasure to provide you with the highest quality of service and accommodations.We are happy to learn that you loved our double bathroom. We are one out of two hotels that provide this room type in Chicago. Something we are proud of to show our guests. We look forward to welcoming you back in the near future.Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日
Great view of lake
酒店管理层的评论
2023年9月11日,回复:酒店管理层 Hilton Chicago
Dear Valued Guest,Thank you for choosing the Hilton Chicago as a place to stay in the city. We greatly appreciate your five-star rating. We are happy that you loved the view. We hope to welcome you back soon.-Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月4日
酒店管理层的评论
2023年9月29日,回复:酒店管理层 Hilton Chicago
Dear Valued Guest,Thank you for choosing the Hilton Chicago as a place to stay in the city. We greatly appreciate your 5/5 rating. We hope to welcome you back soon.-Hilton Chicago Team
用户:真实旅客
发布日期:2023年9月3日
Overpriced and parking garage issue
酒店管理层的评论
2023年9月4日,回复:酒店管理层 Hilton Chicago Team
Dear Valued Guest,Thank you for your feedback. We are sorry to learn that you were disappointed with your stay and for the garage issue experienced. Please reach out to us, as we would like to discuss your concerns directly.We look forward to hearing from you.Front Office Managers