only option at O'Hare
Posted Nov 10, 2016
you're paying for the convenience of walking to the gate from your room. the guest rooms and hallways are tired and some of the basic services (a/c and heating equipment) are in need of update. our first room had a heating fan that sounded like an idling big rig. staff were very accommodating and moved us to another room, but for the price, basic services like that should not be an issue. if a room does have that kind of issue, it should not be rented if there are others available, and if it's the last available option, it should be offered at a steep discount.