Ratings based on 806 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis,mn

Posted Aug 27, 2015
Great stay! Quiet which is what I really needed. Staff friendly and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Great place to stay

Posted Aug 10, 2015
The staff was very polite, and friendly! My son and I enjoyed the breakfast and dinner at the hotel restaurant. I would not hesitate to book another stay at this hotel while traveling through this area!
Comment from EPC
Aug 14, 2015 by Ben Risseeuw, EPC
Thank you very much for taking the time to review our hotel. I am very pleased to see that you enjoyed your time with us. We hope to see you again soon! Safe Travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay with small indoor pool

Posted Aug 9, 2015
Close to all the Schaumburg attractions, good workout room, small indoor pool, and walking distance to a couple restaurants
Comment from EPC
Aug 14, 2015 by Ben Risseeuw, EPC
I am proud to see that you enjoyed your experience with us. I hope the pool was at least large enough to meet your needs. We hope to see you again soon! Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice Hotel, Very Friendly

Posted Aug 4, 2015
Pros: Friendly Staff. Clean, comfortable rooms. Keurig Coffee in the rooms.
Cons: Breakfast....Free is always nice!
Location: We were within 10 minutes of the sports complex. Easy drive to and from. Excellent location close to mall, diners, etc.
We were in Schaumburg for a basketball tournament. Staff was extremely friendly. We live about 4 hours away and when I returned home I realized I'd left my iPad at the Hotel. When I called they were very nice and they confirmed my iPad was there. I paid to have them ship it back to me. Rooms were super clean. The only thing that would have made this an absolute perfect stay would have been a free continental breakfast.
Comment from EPC
Aug 14, 2015 by Ben Risseeuw, EPC
Thank you very much for choosing the HGI in Schaumburg for your recent Basketball Tournament needs. I am glad that you enjoyed your stay and I hope the tournament was just as successful. I am glad we were able to return your iPad back to its original home. We hope to see you again in the near future! Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel to stay at for the price!!!!!!!!!!

Posted Aug 1, 2015
Pros: Location, Location, Location, oh and the spa.
Cons: Softer beds and continental breakfast
Location: Love the Schaumburg area and lots to do. whether its eating or shopping!!!!
Bed was a little more firm than preferred, but was good enough for a full night sleep both nights! My wife and I loved the location and would definitely visit again!
Comment from EPC
Aug 14, 2015 by Ben Risseeuw, EPC
Thank you for the great review and for sharing your feedback with us. We will be looking forward to your next visit! Have a great weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler from myrtle beach, SC

Nice economy hotel

Posted Jul 21, 2015
The hotel is like any other hilton garden inn but it does a great job in the food and beverage area. Room was clean. Only slightly annoying item was the satellite TV had a long delay switching channels
Comment from Hotel Management
Jul 29, 2015 by Taylor Moore, Hotel Management
Thank you for the sharing your feedback with us and I am proud to see that you enjoyed the majority of your visit with us. I apologize for the TV issue that you faced. This type of experience is not the norm at our hotel and I will make sure our maintenance team addresses the issue. Thank you for bringing it to our attention. We will be looking forward to your next visit! Until Next Time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Nice hotel clean with nice pool and hot tub. Very close to Lego Land and Medieval Times.
Comment from Hotel Management
Jul 29, 2015 by taylor moore, Hotel Management
Thank you for taking the time to review the hotel and for choosing the HGI in Schaumburg. I am glad to see that you enjoyed your time with us and I look forward to seeing you during your next visit. Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, mi

Great staff and great service.

Posted Jul 9, 2015
Pros: They have a nice complimentary coffee and infused water bar and serve cookies in the evening.
Location: Located in Schaumburg within a mile from the Mall.
The quality of service was nice. The staff is very friendly and makes you feel welcome.
Comment from Hotel Management
Jul 29, 2015 by Taylor Moore, Hotel Management
I am very proud to hear that you have a "Great" experience with us. We hope to see you again soon and thank you for choosing the Hilton Garden Inn in Schaumburg. Safe Travels!
3 out of 5
by A verified traveler

Good, not great.

Posted Jul 6, 2015
Hotel Staff was not helpful. Bed was very hard. They put a cushion top on the mattress, but that did not hide the fact the mattress was old and horrible. Also, the breakfast is too expensive for what they serve.
Comment from Hotel Management
Jul 29, 2015 by Taylor Moore, Hotel Management
Thank you for choosing the HGI in Schaumburg and for taking the time to share your experience with us. I apologize that the hotel did not fully meet your needs. We strive to exceed all of our guests expectations and I apologize for falling short in this area. We hope you consider our hotel for a future reservation as we will work hard to regain your trust.
4 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines

Nice

Posted Jun 28, 2015
Nice hotel in great location. Would stay here again.
Comment from Hotel Management
Jul 1, 2015 by Taylor Moore, Hotel Management
I am very happy to see that you enjoyed your visit with us and I appreciate your business. We hope to see you again soon and I hope you have a wonderful 4th of July weekend.