Good hotel, but details matter.
Posted Dec 5, 2016 on Hotels
The overall experience was great. I had a king suite and even used the room service regularly with little issue. The problems in the room were little details like no diffuser curtain in the bedroom window (so you can change clothes to natural light, have to use the blackout curtains and electric lighting if you want full privacy), burns on some of the pillow cases from the dryer, and a mysterious blue stain on the comforter. All were addressed by the hotel when I brought them up, but should've been handled before I checked in. Still great overall experience but the missed details stick in my head. Going with three stars as a result of the above and the biggest failure of all, NO FREE WIFI (had to pay $10/day).