Title: Grand Royal Hotel O'Hare - Chicago Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=15335&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Royal Hotel O'Hare - Chicago Travelers can soak up views from the rooftop patio before heading to the fitness center for an energizing workout at this Chicago-area hotel ## Photo gallery for Grand Royal Hotel O'Hare - Chicago ![Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board - Grand Royal Hotel O'Hare - Chicago (Elk Grove Village)](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/499c8347.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall - Grand Royal Hotel O'Hare - Chicago (Elk Grove Village)](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/a0dc208f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Grand Royal Hotel O'Hare - Chicago (Elk Grove Village)](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/ec89147a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Facial - Grand Royal Hotel O'Hare - Chicago (Elk Grove Village)](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/fc5d8af9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Grand Royal Hotel O'Hare - Chicago (Elk Grove Village)](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/01dfc44f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Chicago - Elk Grove offers comfort and convenience with terrace views, a bar, dry cleaning, an indoor pool, gym, and nearby business center for work tasks. ## Reviews 5.8 ## Popular amenities - Parking included - Free WiFi - Air conditioning - Breakfast available - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Mar 12 - Mar 13](https://www.expedia.com/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 13 - Mar 14](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/6d8e7776.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Air conditioning Connecting rooms available Refrigerator Flat-screen TV Pillow menu Separate bedroom Premium bedding - City view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/05dd19a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Pillow menu - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room ![Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/05dd19a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Pillow menu - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/eae94d59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV - City view - Sleeps 4 - 1 King Bed ### View all photos for Executive Room ![Executive Room | Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/2b0275a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Pillow menu Premium bedding - City view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15400/15335/05dd19a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Air conditioning Connecting rooms available Refrigerator Flat-screen TV Pillow menu Premium bedding Private bathroom - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13600/13519/c89b61a6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Garden Elk Grove Village/O'Hare Elk Grove Village - 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Oak Forest by IHG Oak Forest - Pool - Breakfast included - Free WiFi - 24/7 front desk 9.0 Wonderful 533 reviews $101 nightly $118 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Chicago-Hotels-Holiday-Inn-Express-Suites-Chicago-Oak-Forest.h103383985.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1989304a-0bec-4597-ba17-89acb821b7af&top_cur=USD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/423400/423329/12d81e24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont - Free airport shuttle - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews $130 nightly $149 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Chicago-Hotels-DoubleTree-By-Hilton-Chicago-OHare-Airport-Rosemont.h423329.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=1989304a-0bec-4597-ba17-89acb821b7af&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Grand-Royal-Hotel-OHare-Chicago.h15335.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Grand-Royal-Hotel-OHare-Chicago.h15335.Hotel-Information) ## About the neighborhood Elk Grove Village is home to Grand Royal Hotel O'Hare - Chicago. AMC Streets Of Woodfield 20 and Rosemont Theatre are cultural highlights, and some of the area's landmarks include Bloomingdale Park District Museum and Frank Lloyd Wright Historic District. Rainbow Falls Waterpark and Pirates Cove Childrens Theme Park are also worth visiting. [Visit our Elk Grove Village travel guide](https://www.expedia.com/Elk-Grove-Village.dx7833) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.01056%2C-87.96069&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1CNrk4R0UaPnLzdONMyY9bitZkk=) 1000 Busse Rd, Elk Grove Village, IL, 60007 ### What's nearby - Rainbow Falls Waterpark 4 min drive \- 2.3 miles - OSHA Training Institute 5 min drive \- 4.2 miles - Lake Park 6 min drive \- 4.9 miles - Allstate Arena 6 min drive \- 5.3 miles - Schaumburg Convention Center 8 min drive \- 7.5 miles ### Getting around - Bensenville Station 8 min drive - Multi-Modal Facility Station 8 min drive - Chicago O'Hare Intl. Airport (ORD) 17 min drive ### Restaurants - McDonald's 2 min drive - Portillo's 11 min walk - McDonald's 9 min walk - Hibachi Grill Asian Buffet 19 min walk - Taco Bell 8 min walk ## About this property ### Grand Royal Hotel O'Hare - Chicago Hotel near Allstate Arena At Grand Royal Hotel O'Hare - Chicago, you can look forward to a terrace, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi. Other perks include: - Free self parking - Continental breakfast (surcharge), an electric car charging station, and express check-out - An elevator, ATM/banking services, and free newspapers - Guest reviews say great things about the helpful staff Room features All 160 individually furnished rooms have comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Shower/tub combinations, free toiletries, and hair dryers - Flat-screen TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Minibar, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/15200/15126/1a54f29f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Elk Grove Village, IL - O'Hare Elk Grove Village - Pet friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 1,863 reviews $50 nightly $56 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=15126&PinnedHotelID=15126&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/1000000/450000/440500/440405/39b9d2c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Chicago O'Hare Airport Elk Grove Village - Pool - Breakfast included - 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Schaumburg Arlington Heights - Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very Good 1,061 reviews $84 nightly $94 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=894864&PinnedHotelID=894864&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15335&PinnedHotelID=15335&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15335,15126,440405,21109,13519) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Free RV/bus/truck parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop ### Business services - 6,781 square feet of conference space - Business center - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 4 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Individual furnishings - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from February 3 2026 to January 1 2027 (dates subject to change). The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday: - Bar/lounge - Children's pool - Dining venue(s) - Indoor pool - Outdoor pool The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday: - Bar/lounge - Children's pool - Dining venue(s) - Indoor pool - Outdoor pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 15.0 per stay ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 15 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chicago Elk Grove Elk Grove Chicago Elk Grove Holiday Inn Holiday Inn Chicago Elk Grove Holiday Inn Elk Grove Holiday Inn Elk Grove Chicago Holiday Inn Elk Grove Hotel Holiday Inn Elk Grove Hotel Chicago Elk Grove Village Holiday Inn Holiday Inn Chicago Elk Grove Hotel Elk Grove Village Holiday Inn Elk Grove Village Holiday Inn Chicago Elk Grove Hotel Holiday Inn Chicago Elk Grove Elk Grove Village ## Frequently asked questions ### Is Grand Royal Hotel O'Hare - Chicago pet-friendly? ### How much is parking? ### What time is check-in at Grand Royal Hotel O'Hare - Chicago? ### What time is check-out at Grand Royal Hotel O'Hare - Chicago? ### Where is Grand Royal Hotel O'Hare - Chicago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Royal Hotel O'Hare - Chicago Reviews 5.8 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 6.0 Cleanliness ### 4.8 Amenities ### 6.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 53 8 - Good 35 6 - Okay 43 4 - Poor 34 2 - Terrible 66 ## Reviews ### 10/10 Excellent #### Adria Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Check in was super easy and the guy at the desk was nice and helpful! ##### Adria Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kenneth R Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy fast check in and very very comfortable bed. ##### Kenneth R Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christopher C Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities room was very clean and comfortable. all the staff were kind to me it's a little out dated and needs a little landscaping but the room was surprisingly modern and very nice and clean comfy bed!! ##### Christopher C Stayed 1 night in Aug 2025 ### 8/10 Good #### Leonel Jul 20, 2025 Liked: Cleanliness, staff & service I liked they have a shuttle service to O’Hare Airport ##### Leonel Stayed 1 night in Jul 2025 ### 6/10 Okay #### Bob Sep 28, 2025 Disliked: Property conditions & facilities stil has Holiday INn signage on the building. Fintess center and poll not available. just ok even for the price Breakfast is below average. Shuttle ride was good ##### Bob Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ivan Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities This was the best stay for the price I've had a Chicago Hotel. Sure a $600 a night room is nicer; in this price range though the cleanliness and friendliness + proximity can't be beat. Well done. ##### Ivan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Bettina Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything working in room. Check in easy and friendly. ##### Bettina Stayed 1 night in Jul 2025 ### 6/10 Okay #### Hannah Aug 27, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities It was clean ##### Hannah Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alicia May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recently stayed at the Grand Royal Hotel O'Hare - Chicago, and it was fantastic! The staff was friendly and attentive. Also, the room was clean and comfortable. ##### Alicia Stayed 1 night in May 2025 ### 8/10 Good #### Brittney Sep 14, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Fine for one night, a little gross Hotel has a new name and was under construction, beds were comfy bathroom seemed clean but there were literal toenails in the corner of the room :( ##### Brittney Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nilson May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service ##### Nilson Stayed 2 nights in May 2025 ### 8/10 Good #### Sarah Aug 31, 2025 Liked: Cleanliness, staff & service, room comfort #### Comfy stay for a work trip weekend It was great, check in was quick and easy, the elevator was a little intimidating so I defaulted to the stairs. I’ve stayed in this hotel twice now but it’s very comfortable just unrenovated so don’t expect it to be luxurious but the water stays hot, the room was clean enough, the bed was comfy, and the AC worked that’s all I need on a business trip where the only thing I’m doing in the room is primarily sleeping anyways. ##### Sarah Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Robyn Jul 21, 2025 Breakfast was simple, with cereal, donuts, yogurt, and fresh fruit. The building conditions are old and visible wear in flooring and ceilings in the hallway. The room was decent and it was quiet. ##### Robyn Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Catherine Dec 3, 2025 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities The Airport Shuttle was on time, which was amazing! It is about 15-20 minutes away. The hotel needs some TLC but is isn't falling apart. The carpet has stain everywhere, the bathroom needs remodeling but the bathroom and room was clean. The sheets were clean. The fan for the heater was making so much noise that I turned it off completely and it was already 70 in the room, so I wasn't going to freeze. The staff was very nice. This hotel was bought back as is but they are doing everything to keep it clean. The breakfast was poor, but it was so much better than nothing at all.....they had bananas, apples, commercial muffins and drip coffee. They have a shuttle every hour going to the airport and back. What matters to me is to sleep good, get cleaned up and I am happy. I had a black friday deal for $66, so I was fine. ##### Catherine Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Brenda Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The guy in Front Desk was so helpful. Mu room was very clean And the costumer service is excellent! ##### Brenda Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Carissa Marie Jun 28, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The free airport shuttle was very convenient but check in time was 3pm so we had to spend 4 hours in the lobby and bar waiting after our flight ##### Carissa Marie Stayed 1 night in Jun 2025 ### 8/10 Good #### Melondie Jun 23, 2025 Liked: Cleanliness, property conditions & facilities Everyone was nice. Pool wasn't open. ##### Melondie Stayed 3 nights in Jun 2025 ### 6/10 Okay #### David Jul 1, 2025 Few amendments in the room like well supplied coffee service. Bed and pillows were comfortable tho. I didn't feel safe outside after dark. Desk staff was polite ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Saki Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The name of the hotel was Grand Royal Hotel O'Hare by Expedia but it was Holiday inn there and also in gps. So we were confused. Water was dripping in the bath and we couldn't stop it. It needs to be repaired. Bed was nice. If you need to be close to the airport, this hotel is great. ##### Saki Stayed 1 night in Jun 2025 ### 8/10 Good #### Brandon Jun 9, 2025 Nice staff, but pool was under maintenance the whole time and closed. Also, the TVs were not working in the whole property. ##### Brandon Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jacqueline Sep 2, 2025 Disliked: Property conditions & facilities They do have an airport shuttle which is a minivan. The shuttle driver was very kind and helpful. The front desk staff was kind. For the amount we paid the hotel could have been in better condition. The pool was empty so we couldn’t swim. The paint/wallpaper was peeling off the walls. The bathroom doors were warped, had bubbling paint and the corner of the door was bent upward. The overall upkeep of the hotel was in bad condition. Definitely not what you expect when you pay almost $400 for a stay. I wouldn’t stay here again for the price I paid. I would expect the conditions of this hotel from a cheap motel. ##### Jacqueline Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Cynthia Jun 3, 2025 Liked: Cleanliness Disliked: Amenities The room was comfortable it had ac and heat. The pool was closed there was no notice ahead of time about that. My room key stopped working. Their breakfast that they were charging for is a complete waste it was not ready and it was coffee, cold cereal. When we checked the front desk had an attitude. There was no ice machine on any floor. The elevator was small. ##### Cynthia Stayed 2 nights in May 2025 ### 4/10 Poor #### Marianne May 26, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room itself is clean and it’s a basic room. However, the customer service is the problem here. They first put me in a disabled room for no reason and the AC was so loud I didn’t sleep for one minute. I begged them to switch me rooms and they finally did then when I would ask them to clean my room they would forget and never come, no one was ever at reception, and they were not attentive. The pool had no water and the gym is garbage. It’s also a holiday inn. ##### Marianne Stayed 5 nights in May 2025 ### 2/10 Terrible #### Ludivina Jul 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I always try to find the positive in every experience, but unfortunately, my stay at this hotel was disappointing. To start with a positive the shuttle service, although just a van, was very clean and the drivers were kind and professional. However, the hotel is advertised as "Grand Royal," yet still displays signage and branding from Holiday Inn, which was confusing. The lobby initially appeared nice, but as we walked toward the rooms, the decor shifted dramatically to a dated 1970s look with yellow wallpaper and an overall tired atmosphere. The room itself was a decent size, but what truly impacted our stay was the lack of housekeeping. We stayed for four days, and despite requesting daily at the front desk for our room to be cleaned, trash removed, and fresh towels provided, nothing was ever done. Each time, staff assured us it was noted and would be taken care of—but it never was. Another frustrating issue was the difficulty reaching the front desk by phone. I called multiple times while trying to locate the shuttle at the airport and couldn't get anyone to answer. Overall, this stay was more stressful than restful. While I appreciate the small positives, I would not recommend this hotel based on my experience ##### Ludivina Stayed 3 nights in Jul 2025 ### 4/10 Poor #### James Jul 27, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I suppose the facility was simply not up to my standards, as it was a budget airport hotel. The staff was helpful and courteous. And I will say the bed was comfortable and clean. But the rest was unpleasant. The hotel was recently purchased, from my understanding, so there was a lot that was closed. The restaurant area was closed, and was kept dark at night where you walk by, feeling ominous and derelict. The bathroom was not very clean, with walls needing repainting, doors showing water damage, and I found hair on what should have been clean towels. The provided cups that were sealed in plastic for cleanliness, all had holes in the plastic, negating the point of keeping them clean. The elevator button for floor 2 didn’t light up, the emergency call door looked like it was pried open with a crowbar, and the registration for the elevator was from 2023 (which may be within code, I don’t know. But two years seems a lot, I thought they were annual). Lastly, which is not the hotel’s fault, there is just not much in the vicinity. GPS said there was a restaurant next door that was open, but it looks to be related to the hotel, and was closed. When I asked for nearby restaurants, the only options were fast food, nowhere to sit down and be waited upon. The only place in walking distance was a gas station convenience store directly next door, but very limited on what to buy. I hope they are able to make it a more pleasant experience with a cleaner facility and more welcoming feeling. ![Holes in hygienic plastic.](https://a.travel-assets.com/ugc/hotel-reviews/32cb9f7d-0650-46a3-8595-6f9a3108934c-1753644425803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hair on “clean” towel. ](https://a.travel-assets.com/ugc/hotel-reviews/a1087d0b-8157-42bc-a78a-1ca924df40dc-1753644483159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty wall paint.](https://a.travel-assets.com/ugc/hotel-reviews/71cbd1f2-d23d-41a0-b86c-d0e4853340ae-1753644484800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Water damaged doors.](https://a.travel-assets.com/ugc/hotel-reviews/1b7cbdfb-b8fd-46d5-9076-2a87b15daca8-1753644485146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Jul 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [The Westin Chicago Northwest](https://www.expedia.com/Chicago-Hotels-The-Westin-Chicago-Northwest.h2368.Hotel-Information) - [Extended Stay America Suites Chicago Itasca](https://www.expedia.com/Chicago-Hotels-Extended-Stay-America-Suites-Chicago-Itasca.h40843.Hotel-Information) - [Eaglewood Resort and Spa](https://www.expedia.com/Chicago-Hotels-Eaglewood-Resort-And-Spa.h897168.Hotel-Information) - [Holiday Inn Chicago West - Itasca](https://www.expedia.com/Chicago-Hotels-Holiday-Inn-Chicago-West-Itasca.h18020.Hotel-Information) - [Hyatt Place Itasca](https://www.expedia.com/Chicago-Hotels-Hyatt-Place-Itasca.h42029.Hotel-Information) - [Holiday Inn Express & Suites Bensenville - O'Hare by IHG](https://www.expedia.com/Chicago-Hotels-Holiday-Inn-Express-Suites-Bensenville-OHare.h25027444.Hotel-Information) - [Courtyard by Marriott Chicago Wood Dale](https://www.expedia.com/Chicago-Hotels-Courtyard-By-Marriott-Chicago-Wood-Dale.h3034.Hotel-Information) - [Doubletree by Hilton Hotel Chicago Wood Dale - Elk Grove](https://www.expedia.com/Chicago-Hotels-DoubleTree-By-Hilton-Chicago-Wood-Dale-Elk-Grove.h6545.Hotel-Information) - [The Westin O'Hare](https://www.expedia.com/Chicago-Hotels-The-Westin-OHare.h2284.Hotel-Information) - [Staybridge Suites Chicago O'Hare - Rosemont by IHG](https://www.expedia.com/Chicago-Hotels-Staybridge-Suites-Chicago-OHare-Airport.h11517.Hotel-Information) - [Hyatt Centric Chicago O'Hare](https://www.expedia.com/Chicago-Hotels-Hyatt-Rosemont-Near-OHare.h328182.Hotel-Information) - [Super 8 by Wyndham Chicago O'Hare Airport](https://www.expedia.com/Chicago-Hotels-Super-8-By-Wyndham-Chicago-OHare-Airport.h440405.Hotel-Information) - [Motel 6 Elk Grove Village, IL](https://www.expedia.com/Chicago-Hotels-Motel-6-Elk-Grove-Village.h21109.Hotel-Information) - [Motel 6 Elk Grove Village, IL - O'Hare](https://www.expedia.com/Chicago-Hotels-Motel-6-Elk-Grove-Village.h15126.Hotel-Information) - [Country Inn & Suites by Radisson, Elk Grove Village/Itasca](https://www.expedia.com/Chicago-Hotels-Country-Inn-Suites-By-Radisson.h1195140.Hotel-Information) - [Intown Suites Extended Stay Chicago IL - Elk Grove/O'Hare](https://www.expedia.com/Chicago-Hotels-InTown-Suites-Extended-Stay-Chicago-IL-Elk-Grove.h59357959.Hotel-Information) - [Red Lion Inn & Suites Elk Grove Village](https://www.expedia.com/Chicago-Hotels-Howard-Johnson-Hotel-Suites-By-Wyndham-Elk-Grove-Village.h688019.Hotel-Information) - [Sheraton Suites Chicago Elk Grove](https://www.expedia.com/Chicago-Hotels-Sheraton-Suites-Chicago-Elk-Grove.h16543.Hotel-Information) - [Wyndham Garden Elk Grove Village/O'Hare](https://www.expedia.com/Chicago-Hotels-Wyndham-Garden-Elk-Grove-VillageOHare.h13519.Hotel-Information) - [Days Inn by Wyndham Elk Grove Village O'Hare Airport West](https://www.expedia.com/Chicago-Hotels-Days-Inn-By-Wyndham-Elk-Grove-Village-OHare-Airport-West.h18622.Hotel-Information) - [Flights to Chicago](https://www.expedia.com/Cheap-Flights-To-Chicago.d178248.Travel-Guide-Flights) - [Chicago Vacations](https://www.expedia.com/Chicago.d178248.Destination-Travel-Guides) - [Car rentals near Chicago](https://www.expedia.com/Car-Rentals-In-Chicago.d178248.Car-Rental-Guide) - [Chicago Vacation Rentals](https://www.expedia.com/Chicago-Vacation-Rentals.d178248.Travel-Guide-VacationRentals) - [Things to do in Chicago](https://www.expedia.com/Things-To-Do-In-Chicago.d178248.Travel-Guide-Activities)