Ratings based on 137 Verified Reviews

3.6 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from US

Excellent Location!

Posted Oct 31, 2016
I stayed a total of 3 nights. The 2nd night was the worse - starting around 3am, I could have sworn a bowling alley was above me. There were roaches in my room and I had to wake up the attendant to check out. Otherwise, the location was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, IL

Nice hotel for business or pleasure

Posted Oct 6, 2016
Pros: Hotel was very clean, with a great staff. Has a Bar Louis in the location. Rooms were very clean and comfortable. Would stay here again
Cons: Parking was hard to find when I got back about 8pm.
Location: Lots of restaurants and shopping close
4 out of 5
Recommended
for Everyone
by A verified traveler from oak brook terrace, IL

decent hotel

Posted Sep 19, 2016
Hotel was nice enough. A bit out dated. Bar area was nice. Did not use the pool so no comment on it. Overall not a bad place to stay
Comment from Hotel Management
Sep 19, 2016 by Hotel Manager 34, Hotel Management
Thank you for writing and letting us know of your experience. I agree that the hotel is nice and certainly not a bad place to stay-thank you for the recommendation and for your business.
3 out of 5
by A verified traveler

Adequate hotel, good bang for the buck.

Posted Sep 14, 2016
Pros: Cheap and clean.
Cons: Needs to be refurbished. It has an old "tired" feel to it.
Needs to be updated/refurbished but is clean with everything in working order. For the price, it is good.
Comment from Hotel Management
Sep 19, 2016 by Hotel Manager 34, Hotel Management
Thank you for writing. We are undergoing some cosmetic changes for the betterment of our guests that should only enhance the experience. I surely agree that the property is clean and everything is in working order. Thanks for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Garden City, MI

Great spot in the suburbs

Posted Aug 12, 2016
Pros: Location
Cons: Bar Louie opening for brunch on the weekends. Not Holiday Inn running breakfast
Location: Shopping, restaurants
Stay here once a year when I go to Chicago. Shopping, restaurants, and other things right around the corner from the hotel.
Comment from Hotel Management
Sep 19, 2016 by Hotel Manager 34, Hotel Management
David, thank you for writing about your repeated stays with us. We appreciate your loyalty and will always work to earn your business.
2 out of 5
by A verified traveler

Room not cleaned

Posted Aug 3, 2016
Our room was not cleaned one of the days. 3 towels for 4 people not good enough. We ran out of toilet paper twice will not be going back.
Comment from Hotel Management
by Hotel Manager 34, Hotel Management
Anonymous, Thank you for writing. Unfortunately since you have not provided any identifying information so that we could speak directly, or provided us any of your feedback while on property so that we correct any issues, I am unable to help you. I apologize that your room was not cleaned one day. Many times guests place the do not disturb sign on their door and forget to take it off when they leave for the day. Again, since you chose to remain nameless I cannot know for certain if that is the case. However, we thank you for your business.
3 out of 5
by A verified traveler from Minnesota

Hair, hair, everywhere

Posted May 30, 2016
My friend and I checked in on a Friday night and checked out on a Sunday morning. There was so much hair in places that I don't want it--the bed, the shower, on the floor in the bathroom. We both have long blonde hair, so I knew the shoulder length black hair wasn't us. We kept our shoes on the entire stay. The hallway was dark and the ceilings were incredibly low. The entire hotel smelled like cigarette smoke. I called the front desk to ask for something and was put on hold until the phone disconnected. The best thing about the stay was the super hot, wet elevator.... not.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay in Oakbrook.

Posted May 16, 2016
The hotel is well kept and clean. Staff were friendly and the service was great. Rooms were clean and the bed was comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Nice place close to stores and movie theater.

Posted Apr 29, 2016
Very busy lobby and bar entrance together. A bit much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2016
Great service and amenities! Bar Louie in the lobby is very convenient! Hotel overall was a bit noisy but our room placement was far enough away from the bar that there were no issues!