Ratings based on 429 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Island,IL

Very nice and quite!!!! Perfect for a anice rest.

Posted Feb 16, 2017
Nice, clean, perfect for a good rest. Excelent hotel, very quiet!!!!
Comment from Hotel Management
Feb 17, 2017 by Kevin M., Hotel Management
Thank you so much for sharing your experience with us! I am so pleased to read that you enjoyed your stay. We look forward to having you back soon! Regards, Kevin McMullin Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, United States of America

There for a family funeral

Posted Nov 25, 2016
As I was in Chicago for a family funeral, I wasn't in the room very much. It seemed very nice, however, and the breakfast (free) was good.
Comment from Hotel Management
Nov 26, 2016 by Kevin M., Hotel Management
Janice M, Thank you very much for taking the time to share your experience! First, let me say that I am very sorry for your loss. I am glad to know that you were comfortable during your stay with us, and that you were able to enjoy our complimentary breakfast. We hope to see you again soon, hopefully, for a more cheerful visit! Regards, Kevin McMullin Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2016
The overall experience was great. The beds were comfortable and cable was satisfying
Comment from Hotel Management
Nov 19, 2016 by Kevin M., Hotel Management
Thank you so much for your review! I am so pleased to read that you had an excellent stay with us. We look forward to welcoming you back soon! Regards, Kevin McMullin Assistant General Manager
2 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Not great
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you very much for your comment. I am sorry that you were not pleased with your stay. We would love to know what we can improve upon, if you would be willing to share. Regards, Kevin McMullin Assistant General Manager
4 out of 5
by A verified traveler

Me myself and I

Posted Nov 13, 2016 on Hotels
Just needed a little me time to relax, the bed was very comfortable and breakfast was good too, had a relaxing night
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you so much for your feedback! I am so pleased to read that you had a comfortable stay, and that you were able to enjoy our complimentary breakfast. We look forward to serving you again soon! Regards, Kevin McMullin Assistant General Manager
5 out of 5
by A verified traveler

very clean

Posted Nov 5, 2016 on Hotels
Very clean
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you very much for your comment! I am so pleased that our hotel was on par with your cleanliness expectations. We look forward to welcoming you back soon! Regards, Kevin McMullin Assistant General Manager
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Thank you for rating our hotel!
5 out of 5
by A verified traveler

Our home away from HOME!!!

Posted Nov 2, 2016 on Hotels
Loved it...just hate that we arrived to late for the pool. But front was a doll! Queit ..OMG THE BED.....THOSE BEDS WERE HEAVEN MY KIDS LOVED IT AND WANTS TO COME BACK. WISH THEY HAD MORE OF A DISCOUNTED RATE ON HOTEL.COM
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you so much for your comments! I am so pleased to read that you had such an excellent stay. We look forward to serving you again soon! Regards, Kevin McMullin Assistant General Manager
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Oct 31, 2016 on Hotels
Enjoyed the superb quality of service given by staff.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to share your experience! I am so pleased that you had a wonderful stay with excellent service from our team. We look forward to welcoming you back soon! Regards, Kevin McMullin Assistant General Manager
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thank you for rating our hotel!