Ratings based on 317 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from indy

Watch airplanes fly by

Posted Feb 8, 2017
Loved the 2 tvs in each room! Grate views! Clean room!
Comment from Hotel Management
Feb 13, 2017 by Angel Benitez, Hotel Management
Thank you for taking the time to write to us. It's great to know that you found your accommodation clean and loved the views from one of our rooms with two beds. We hope that you come and see us again soon. Thank you again and have a great day! At your service, Angel Benitez
5 out of 5
Recommended
for Everyone
by A verified traveler from GD

Holiday Inn at Rosemont IL

Posted Feb 7, 2017
Ate at the sports bar. Excellent bar tender/server. Later went to room, has difficulty finding channel for Super Bowl, and front desk person went out of her way to find out. Very pleased and would definitely recommend to others, and stay there again!
Comment from Hotel Management
Feb 13, 2017 by Angel Benitez, Hotel Management
Thank you for the perfect five star rating and . Our goal is to provide all of our guests with excellent service and genuine care. We want thank you for your recognition and for all your kind words about our property, restaurant and our staff members. It was our pleasure having you. Than you again and we hope to see you again soon. At your service, Angel Benitez
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to O'Hare

Posted Feb 7, 2017
This hotel is clean and close to O'Hare with a shuttle and covered parking garage. No pool or hottub but very clean place. FYI the restaurant is quite pricey!
Comment from Hotel Management
Feb 13, 2017 by Angel Benitez, Hotel Management
Thank you for sharing your comments and feedback with us. We are very happy to hear that you were able to take advantage of our convenient shuttle service. You are absolutely correct, that we do not have a pool or hut tub however we have amazing housekeepers that keeps our room clean and comfortable. Thank you for staying with us and we hope that we see you again soon. At your service, Angel Benitez
3 out of 5
by A verified traveler

Posted Jan 17, 2017
Pros: The bed was comfortable
Cons: Free parking and free continental breakfast is needed
I was under the impression that breakfast and parking was free but it wasn't..I was very disappointed..They also had to give me a refund for being over charged.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean option

Posted Dec 6, 2016
The hotel staff is friendly, and the rooms are clean. The hotel's restaurant (Harry Carrys) is really good... But on the pricey side. The hotel offers a shuttle service to the airport, which is really close by. With that being said, I wasn't kept up all night with planes flying overhead either.
Comment from Hotel Management
Dec 21, 2016 by fran.robertson@ihg.com, Hotel Management
I'm glad to hear the planes were not a bother. This was one of the main upgrades to our property we put a lot of thought into perfecting. However we look forward to welcoming you back to your home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Orange, United States of America

Thanksgiving Trip

Posted Nov 30, 2016
The hotel was great! My husband and I had the best sleep of our lives because the bed, the sheets and the blankets were extremely comfortable and soft. We loved it!
Comment from Hotel Management
Dec 30, 2016 by Angel Benitez, Hotel Management
Thank you for choosing to stay with us during the holidays. We hope that you had a great Thanksgiving. We arr happy that you and your husband enjoyed your stay and found your accommodation comfortable. Thank you again and we hope that we see you again soon. At your service, Angel Benitez
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2016
Pros: Convenience to airport, and Harry Carey's
Nice size rooms, and love that Harry Carey's is downstairs
Comment from Hotel Management
Nov 20, 2016 by Angel Benitez, Hotel Management
We are are very fortunate to have a really good restaurant in our property, and we are not very surprise that you enjoyed it like the others who have dined there and loved it as well. Also, want to thank you for noticing our nice size room and finding our proximity to the airport convenient. Thank you for the perfect five star rating and we hope to see you again soon. At your service, Angel Benitez
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
Staff help with recommendations for dinner and flagged shuttle down that just left.
Comment from Hotel Management
Nov 20, 2016 by Angel Benitez, Hotel Management
Thank you for sharing your experience with us. It was our pleasure helping you with restaurants suggestions in the area and we hope you enjoyed your dinner. We'll be very happy to assist you again with any concierge service you may need on your next stay with us. Thank you again and have a wonderful day. At your service, Angel Benitez
5 out of 5
Recommended
for Everyone
by A verified traveler from Surprise, United States of America

Unexpected Trip

Posted Nov 7, 2016
Pros: Separate sleeping rooms.
Cons: There was insufficient handicapped parking.
Location: Close to the air port. We were not in town for things to do.
Excellent value. Rooms were spacious and the beds extremely comfortable.
Comment from Hotel Management
Nov 20, 2016 by Angel Benitez, Hotel Management
Thank you for sharing your experience with us. We are happy that you enjoyed your stay at our property. We hope that you come and visit us again and get a chance to check out the area. We will be very happy assist you with suggestions/ information on things to do around here. Also, our property executives were made aware of your concerns regarding the number of available handicap parking for our guests and they be will looking into it. Thank you again for staying with us and have a great day! At your service, Angel Benitez
4 out of 5
Recommended
for Everyone
by A verified traveler

Great basic room

Posted Oct 31, 2016
Pros: Location
Cons: No amenities, paper ,coffee in lobby, parking lot
No amenities but good clean room good location terrible parking lot