Ratings based on 1,205 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Houghton Lake

Good location

Posted Jul 18, 2016
Pros: Location
Cons: Let people know that their rooms will only accommodate 2 adults and 2 small children at max.
Location: There is a nice bar called Shoeless Joe's and a McDonalds very near by, if you have a car there is a IHOP and several other restaurants about a mile.
The hotel is in a good location, near the airport that they provide a free shuttle to. My only problem is the information between the property and the hotel, I asked for a room for 5 adults and got a room that only had 1 bed in it and they expected the 3 of us would sleep in one bed. We had to rent a second room, had we known that we would have shopped differently, there needs to be better communication between the hotel and Expedia, luckily they had a second room, I think we got the last one, I overheard the manager turn guests away saying they were sold out.
Comment from Hotel Management
Jul 22, 2016 by Angel Benitez, Hotel Management
Thank you for taking the time to write to us. We are glad to hear that you found our hotel conveniently located to the airport and other area restaurants. However, we are sorry to hear that the room type we had for you was not of what you expected to have. We apologize for the miscommunication and we hope that we can provide you with the perfect accommodation for you on your next visit with us. At your service, Angel Benitez
4 out of 5
by A verified traveler

空港近くのホテル

Posted Jun 6, 2016
空港近くに宿泊する場合には、ロケーションとしては問題無し、ただすぐに直して頂けたので特に不満はないが、レンジが壊れていたので1点だけ減点させて頂きました。
Comment from Hotel Management
Jun 12, 2016 by Angel Benitez, Hotel Management
Thank you for taking the time to write us a review. Please accept our apologies for the inconvenience you had during your stay here with us. We hope that you give us another opportunity to serve you better. At your service, Angel Benitez
4 out of 5
by A verified traveler from PA

nice and clean hotel

Posted May 5, 2016
it was pleasant stay during checkout when i asked receipt front desk lady told me you booked room through third party so they are going to sent the receipt. I called expedia about receipt upon returning to home and she was advised me to contact hotel and ask for the receipt, and she gave me the number and finally got receipt. I was woundering about front desk lady why did not she provide me the receipt during checkout....
Comment from Hotel Management
May 30, 2016 by Angel Benitez, Hotel Management
Thank you for taking the time to write us a review. We’re glad to hear that you’ve found our hotel nice and clean and that you had a great stay. We’re sorry about you not receiving a receipt and have talked to the staff about this. Thank you once again and we hope to be welcoming you back again soon. At your service, Angel Benitez
5 out of 5
by A verified traveler from Davenport, IA

Close to airport

Posted May 4, 2016
Pros: Location
Cons: N/A
Location: Near the train, airport, restaurants and bars.
Were staying in efforts to go to a Cub game. The game was cancelled but we were close to the blue line and numerous restaurants and things to do.
Comment from Hotel Management
May 6, 2016 by Angel Benitez, Hotel Management
Thank you for the perfect five star rating! Sorry to hear about the game being cancelled, however we are glad to hear that you find our hotel location convenient to restaurants, public transportation and other interesting places. Thank you again and have a nice day! At your service, Angel Benitez
4 out of 5
by A verified traveler

Nice hotel close to O'Hare airport

Posted May 3, 2016
Location: Super near the places to return a rental car.
Not much to say since we got in late. Very clean, very cordial staff. The suite was spotless. What was nice is that there is a queen bed in one room, and one in another, with a door you can close between the two if you like.
Comment from Hotel Management
May 4, 2016 by Angel Benitez, Hotel Management
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your accommodation and the privacy of our two queen bed room type. Please know that your kind words with regards to our staff is very much appreciated. Thank you again and have a nice day! At your service, Angel Benitez
5 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Angel Benitez, Hotel Management
Thank you for the five star rating! We hope to see you again soon. At your service, Angel Benitez
4 out of 5
by A verified traveler from B

Close to airport .

Posted Apr 19, 2016 on Orbitz
24 hrs Free transportation to the airport . Clean and very convent . I will definetly stay again .
Comment from Hotel Management
Apr 28, 2016 by Angel Benitez, Hotel Management
Thank your for sharing your experience with us. We are glad to hear that you enjoyed you accommodation. Thank you again and we look forward to your next visit. At your service, Angel Benitez
5 out of 5
by Barbara

Posted Apr 17, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Angel Benitez, Hotel Management
Thank you for giving us a five star rating!. We hope that we see you again soon. At your service, Angel Benitez
5 out of 5
by Keith from Prescott WI

Friendly staff, nice place, fair price.

Posted Apr 11, 2016 on Hotels
Shuttle service was great, staff was very helpful even when we rolled in at 2am hungry, they gave us the name of 2 pizza places that delivered until 4am. Room was clean and stocked with everything. Worth the longer L rides to stay here to save money on hotel. About a third of the price compared to the same hotel in the city. Would go back for sure.
Comment from Hotel Management
Jul 2, 2016 by Angel Benitez, Hotel Management
Thank you for taking the time write us a feedback of your recent stay here with us. We are delighted to hear that enjoyed your guest room accommodations and shuttle service. We would also like to thank you for your very kind words about staff members. Thank you again and we look forward to your next visit. At your service, Angel Benitez
4 out of 5
by A verified traveler

Close to O'Hare

Posted Apr 2, 2016 on Orbitz
Nice hotel. We were happy with the room and the convenience of getting to the airport. We wished they didn't charge $12/day for parking even if you are staying at the hotel.